Coins17mo ago

Transaction and Accounts Associate

PhilippinesFull-time Employeemid

OtherTransaction And Accounts

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users.

Technical Tools

OtherTransaction And Accounts

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Provide quality customer experience by ensuring each customer interaction is treated with excellent responses and assistance regarding their account and transactions.

Monitor and analyze customer issues and concerns to implement strategies towards improving overall customer experience.

Serve as the primary safeguard in ensuring compliance with consumer protection guidelines.

Maintain a culture of compliance and security to ensure BSP rules and regulations are followed in every customer interaction.

Work closely with marketing and compliance teams in improving the product and providing solutions to increase our service and process efficiency.

Perform other related duties, and ad-hoc tasks as they may be required from time to time.

Bachelor's degree in Management, Finance, Business, or equivalent

Excellent English communication skills in both verbal and written form

Strong planning and analytical skills

Self-motivated and highly-focused without needing close supervision

Highly trustworthy and extremely organized

Flexible and able to adapt to a fast-paced environment

Passionate about building a company from the ground up and creating lasting relationships with customer