HR Senior Generalist, India

• →Serve as the primary HR contact for employees and people managers within assigned region.
• →Provide balanced, compliant, and empathetic HR advice on employee relations (ER), performance management, and policy interpretation.
• →Act as a trusted consultant in ER and performance cases — guiding managers through issue diagnosis, documentation, and resolution.
• →Manage ER cases end-to-end, from when a concern is raised, to conducting an effective investigation, and delivering recommendations, including disciplinary action.
  
  

• Deliver operational excellence across onboarding, mobility, promotions, performance, and offboarding processes.
• Partner with HR Tech, Payroll, Benefits, and other COEs to ensure seamless execution of employee transactions and changes.
• Identify recurring issues or inefficiencies and suggest improvements to streamline workflows and enhance employee experience.

• Comfortable leading, advising, and ensuring compliance across the full spectrum of HR responsibilities.
• Ensure all HR activities and decisions comply with relevant labor laws, internal policies, and audit requirements.
• Maintain accurate HR documentation and data integrity across all employee records and systems.

• Deliver HR services with empathy and clarity, ensuring every interaction reflects Convera’s values.
• Support the execution of training, engagement, and well-being initiatives within the region.

• Contribute to projects aimed at standardization, automation, or simplification of HR processes.
• Proactively share knowledge and best practices to build functional capability and cohesion across regions.

• 5+ years of experience in an HR Generalist, People Advisor, or HR Operations role within a global or matrixed organization, preferably with experience in an international role spanning multiple APAC countries.
• Strong knowledge of local labor and employment laws and ability to interpret and apply policies in context.
• Proven ability to manage employee relations cases effectively and confidentially.
• Excellent interpersonal, influencing, and communication skills; capable of coaching and guiding people managers.
• Demonstrated attention to detail, strong organizational skills, and high data accuracy.
• Experience using HRIS platforms and working across time zones in distributed teams.
• Experience contributing to HR process improvements or automation initiatives preferred.

• A trusted advisor who combines operational precision with empathy.
• Confident guiding managers through people matters with balanced judgment.
• Curious and proactive in identifying better ways to deliver HR support.
• A collaborative team player who thrives in a fast-paced, scaling organization.
• Values-driven, detail-oriented, and committed to continuous improvement.
• Comfortable in a remote or hybrid setup while still being able to travel to and support in-office needs when required.

Convera is the largest non-bank B2B cross-border payments company in the world. With decades of expertise and innovative payment solutions, we help organizations move money smarter and more efficiently across the globe. We’re proud to support a diverse range of customers—from small businesses to global institutions—and we’re equally committed to building a workplace that values inclusion, collaboration, and growth.