Tech Enablement Engineer – B2B Operations

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

• We are looking for a Tech Enablement Engineer to join our B2B Operations team, where you will play a key role in building and optimizing the internal technology that powers CookUnity’s B2B initiatives.
• In this role, you’ll work closely with the Tech Enablement Lead (to whom you will report) and collaborate with stakeholders across operations, product, and engineering to deliver innovative solutions.
• You’ll be developing end-to-end automation workflows, creating internal web/mobile applications, maintaining custom hardware setups (like our smart fridge prototypes), and managing integrations with third-party software.
• This is a great opportunity for a mid-level engineer who enjoys working on a wide range of technologies – from scripting and full-stack development to IoT devices and AI tools – all with the goal of improving efficiency and enabling growth.
• If you are enthusiastic about solving complex operational problems with creative tech solutions, and you thrive in a cross-functional environment, then this role will be a perfect fit.

• →Build & Optimize Automations: Ideate, develop, and maintain end-to-end automation workflows to streamline internal processes. This includes using low-code tools (like n8n) and custom scripts (SQL, Google Cloud Functions, Apps Script, Node.js/Python) to connect APIs, databases, and services, reducing manual work for our teams.
• →Full-Stack Internal Tools: Create and enhance internal applications for web and mobile. You’ll work with modern front-end frameworks (e.g. React/Next.js) and back-end code (Node.js, Python, SQL) to build tools that improve our Ops and B2B services. You will also set up CI/CD pipelines (GitHub Actions or similar) to deploy these tools efficiently.
• →Hardware (IoT): Contribute to the development and upkeep of custom hardware solutions, such as our Raspberry Pi–powered smart fridges. This involves working with electronic locks, sensors, cameras, and integrating computer vision capabilities. You’ll help ensure these devices are remotely accessible, regularly updated, and functioning reliably in the field.
• →Third-Party Integrations: Manage and improve integrations with external software used by the team (such as Zendesk, Aircall, Jira, etc.). This could mean configuring integrations, writing custom API wrappers or webhooks, and ensuring data flows smoothly between CookUnity’s systems and these platforms.
• →AI Tools & Agents: Experiment with and build AI-driven tools to support the team’s objectives. For example, you might prototype AI agents or chatbots to assist with support tasks or data analysis, leveraging frameworks or APIs for natural language processing.
• →Marketing & CRM Support: Work closely with our Marketing and Data teams to automate their workflows. This can include connecting marketing automation platforms, writing scripts to handle data ingestion or transformation for Salesforce, and implementing validation rules or triggers in our CRM to maintain data integrity. You’ll also help create custom Salesforce dashboard components or integrations as needed.
• →Documentation & Handover: Document all your solutions and processes clearly. Because Tech Enablement often pioneers new tools and workflows, you will ensure that everything built is well-documented and can be easily handed over or transitioned to Product/Engineering teams for long-term ownership. You’ll create how-to guides, architecture diagrams, and operational runbooks to facilitate smooth knowledge transfer.

• 3+ years of experience in software development, with hands-on exposure to a broad range of technologies.
• Proficiency in coding with JavaScript/TypeScript and Python. You have built scripts or services in these languages and are comfortable with both front-end and back-end development.
• Experience developing web applications using modern frameworks (for example, React/Next.js on the front end and Node.js or Python on the back end).
• Solid understanding of RESTful APIs and webhooks, and experience integrating with third-party APIs or SDKs.
• Familiarity with SQL databases and ability to write and optimize SQL queries.
• Experience with automation workflows or low-code platforms (such as n8n, Zapier, or similar), or demonstrated ability to design custom automation scripts to connect various systems.
• Basic knowledge of cloud services and DevOps: comfortable deploying apps or functions on cloud platforms (e.g. Google Cloud Functions, AWS Lambda) and using CI/CD pipelines for version control and deployment.
• Exposure to working with hardware or IoT projects (even if hobbyist): you can configure devices, install OS/software on a Raspberry Pi (Linux), and troubleshoot connectivity or sensor issues.
• Strong problem-solving and troubleshooting skills across different domains (software, hardware, integrations).
• Fluent English communication skills (verbal and written). Ability to effectively communicate technical ideas to non-technical team members and collaborate across teams in English.
• Fluency with AI engineering tools.

• Experience with workflow automation tools like n8n (self-hosted or cloud), Zapier, or HubSpot workflows, especially in an operations context.
• Hands-on experience with Raspberry Pi or Arduino projects, and familiarity with protocols (GPIO, I2C, etc.) or using camera modules for computer vision.
• Knowledge of Salesforce (or other CRM) data structure and APIs, including building data pipelines or using ETL tools to feed data into Salesforce, and understanding of Salesforce Process Builder/Flow or validation rules.
• Familiarity with Google Cloud Platform services (Firestore, Cloud Functions, etc.) and/or other cloud providers (AWS, Azure) for building and hosting applications.
• Understanding of AI/ML concepts or prior experience integrating AI APIs (e.g., OpenAI GPT) into applications or bots.
• Experience with customer support and marketing tools (e.g., Zendesk, Aircall, email marketing platforms) and implementing tech solutions around them.
• Comfortable working in a fast-paced startup environment where you’ll have to wear multiple hats and coordinate with diverse teams.
• A self-starter attitude with curiosity and willingness to continuously learn new technologies and tools.

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!