Director, BoT

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-trillion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Coupang Taiwan is looking for an experienced and strategic Director of BOT Program

Management to lead and optimize our BOT (build-operate-transfer). You will be responsible to plan, execute, manage resources and activities to achieve on-time delivery of Coupang's new FCs (Fulfillment Centers) construction projects, as part of Taiwan fulfillment expansion.

This is a position in Taipei, Taiwan.

• Lead projects based on business requirements.
• Analyze requirements of a project, establish overall execution plan and check progress.
• Achieve delivery target of a project by adjusting and comprehensively managing schedule with relevant stakeholders and vendors with given resources.
• Plan, control, and manage schedule and progress of all tasks of a project.
• Achieve target delivery by utilizing schedule management tool to shorten timeline of complicated items.
• Plan budget and manage cost including project cost estimation, budget allocation, etc.
• Comply with government rules and Coupang's internal rules to secure planned FC performance.
• Identify, evaluate, and resolve potential issues arising in the process of project execution.
• Minimize risks and lead problem-solving when an issue arises.
• Identify opportunities for process improvement and technology adoption to streamline operations.
• Monitor key performance metrics, analyze data, and provide insights to drive informed decision-making and continuous improvement.
• Oversee risk management and develop contingency plans to address disruption
• Stay updated on industry trends, market conditions, and regulatory changes to adapt the supply chain strategy accordingly.
• Lead and mentor a high-performing team, fostering a culture of innovation, collaboration, and professional growth.

• Bachelor’s degree in engineering, supply chain management, Business Administration, or related field; MBA or relevant advanced degree preferred.
• Experience leading multiple projects (construction, automation facility, etc.)
• Proven track record in achieving a process improvement (for example FC process, Logistics in a plant etc.), with a recent leadership role.
• Strong understanding of end-to-end supply chain processes, including procurement, inventory management, Logistics, and distribution
• Demonstrated experience in driving process improvement initiatives and leveraging technology to optimize supply chain operations.
• Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
• Effective communication and interpersonal skills, capable of building relationships with internal teams and external partners.
• Experience working in a fast-paced, dynamic environment with a customer-centric mindset.
• Strong leadership qualities, with the ability to inspire and develop a high-performing team.