New Business Specialist

Are you a natural problem-solver with a keen ability to connect and empathize with clients?

Do you thrive in an environment where your perceptive listening and analytical skills drive impactful results?

Can you transform initial inquiries into lasting client relationships with warmth and precision?

Are you ready to step into a pivotal role that seamlessly bridges potential clients and trusted legal counsel?

• Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.

• →Client Conversion: Handle qualified leads from initial inquiry to signed client agreement, ensuring a smooth transition into the litigation phase.
• →Consultative Selling: Listen with empathy, assess client needs, and build confidence in our firm, converting qualified leads with a high success rate.
• →Catastrophic Case Urgency: Quickly recognize high-severity trucking and catastrophic injury cases and follow the firm’s escalation protocol immediately (including live transfers and interrupting leadership when warranted).
• →Referral Management: Maintain and enhance professional relationships with referring attorneys, managing inbound and outbound referrals efficiently.
• →Follow-Up & Documentation: Maintain a clear follow-up trail (texts/emails/calls), document every touchpoint and next step in the CRM, and deliver a weekly recap of outcomes so the team can step in seamlessly if needed.

• Educational Background: Preferably a degree in Psychology or Social Work, valued for listening and empathy skills.
• Experience: Prior consultative sales or high-empathy roles, with legal intake experience as a bonus.
• Communication Skills: Excellent listening, persuasive selling, and rapport-building capabilities.
• Execution Abilities: Demonstrated reliability, strong organizational skills, and ability to follow through independently.
• Technical Proficiency: Comfortable with CRM systems, e-signature platforms, and basic online research tools.
• Dependability (Non-Negotiable): You show up consistently, follow through, and can be trusted to handle urgent client matters without disappearing mid-process.
• Detail + Documentation Discipline: You keep impeccable notes, maintain a clean CRM, and can summarize your weekly pipeline and outcomes without being chased.

• Impactful Role: Directly influence client outcomes and firm success through meaningful client interactions.
• Cultural Trust: Work in an environment that values autonomy, supported by an open-door management style.
• Growth Opportunity: Potential to lead and train future team members as the firm expands its reach.
• Strategic Involvement: Play a crucial role in developing processes and workflows from the ground up.