Senior Employee Relations Manager

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.

We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.

If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.

As our Senior Employee Relations Manager, you will handle workplace concerns, conflict resolution, and internal investigations across the company. We are looking for someone who relies on empathy, strong listening skills, and personal connection to resolve issues—rather than leaning on rigid bureaucracy or formalized playbooks.

Because a significant portion of our workforce or operations interfaces with California’s complex regulatory environment, deep expertise and a strong working knowledge of California labor law is a strict requirement for this role. You will ensure that our investigation, compliance, and resolution processes are fair, timely, thorough, and legally airtight. Your goal is to keep our workplaces safe and respectful while managing risk and protecting the business.

This is a fully onsite position, requiring five days a week at our San Francisco, CA office.

California Labor Law Expertise: Comprehensive and up-to-date knowledge of California employment law, state compliance frameworks, and wage-and-hour regulations.

Strong Relationship Builder: A gifted listener who reads team dynamics easily and builds trust with people at all levels.

Pragmatic Problem Solver: Comfortable navigating ambiguous, sensitive situations and resolving issues in real-time without needing a step-by-step playbook for every scenario.

High Emotional Intelligence: Calm and objective when handling high-stress or emotionally charged employee conflicts.

Execution & Detail-Oriented: Focused on keeping cases moving forward, meeting tight deadlines, and maintaining airtight documentation.

Corporate-Level Strategy: You are focused on the hands-on execution and tracking of the ER function, rather than long-term, data-driven corporate planning.

Own General HR Compliance: People Operations owns general handbook documentation, operational workflows outside of ER, and core compliance tracking.

Run Other HR Functions: You will not own organizational design, talent development programs, acquisition due diligence, payroll, benefits, or immigration.

HR Generalist Leadership & Advisory: 8+ years of deep HR generalist experience with a proven ability to act as a trusted advisor to leaders on complex performance management, compensation, benefits, and talent management issues. You know how to connect the dots between individual employee relations cases and broader organizational health.

Fast-Scaling Environment (Bonus): Experience working in a fast-growing, scaling, or volatile business environment is highly preferred; comfort adapting ER processes dynamically as the company grows is a major plus.

Employment Law Expertise: Proven, deep knowledge of employment law and regulatory environments across multiple U.S. states. Specific, hands-on experience navigating California’s complex labor laws, wage-and-hour regulations, and CRD compliance frameworks is a strict requirement for this role.

Interpersonal Strength & Trust Building: Exceptional communication and conflict resolution skills, with a proven ability to listen deeply and build immediate trust with employees and leaders alike. You excel at reading team dynamics and emotional cues , navigating high-stress or sensitive situations with absolute discretion, composure, and empathy.

Travel: Willingness to travel periodically as needed; 25%

Location: Must be based in Sunnyvale or San Francisco, CA