Accessibility Technologist (Accessibility Technologist II), Information Technology

• Administer and maintain the University’s assistive technology infrastructure by configuring, deploying, upgrading, troubleshooting, and supporting assistive technology hardware, software, laboratories, and satellite workstations; managing equipment lifecycle planning, licensing, inventory, and vendor support; and ensuring compatibility across Windows, macOS, iOS, Android, and web-based platforms to provide reliable, secure, and accessible technology services for students, faculty, and staff while maintaining compliance with campus IT and accessibility standards.
• Monitor system performance, utilization, and technology trends by tracking usage metrics, preparing operational reports, and evaluating emerging assistive technologies to support strategic planning, continuous service improvement, and informed procurement decisions.
• Operate a campus golf cart, as needed, to transport assistive technology equipment and provide on-site support across campus.

• Develop and deliver accessibility education, training, and outreach programs by creating accessible instructional materials, facilitating individual and group training sessions, conducting workshops on assistive technologies, digital accessibility, and Universal Design for Learning, and participating in ATI and campus outreach initiatives to increase campus-wide accessibility awareness, improve the adoption of accessible practices, and support equitable access to instructional and administrative technology.
• Serve as the campus technical resource on assistive technology and accessible instructional practices by providing consultation, guidance, and technical support to faculty, staff, and students, both in person and virtually, to promote the effective implementation of accessibility best practices.

• Provide technical consultation and accessibility compliance services by evaluating digital content, instructional materials, software applications, websites, and technology procurements; conducting accessibility reviews; and assessing vendor accessibility documentation, including VPATs.
• Research accessible technology solutions and collaborate with Student Accessibility Services, ATI leadership, Risk Management, ADA Compliance, and campus departments to develop alternative access plans to ensure compliance with WCAG, Section 508, the ADA, and CSU Accessible Technology Initiative requirements while minimizing institutional accessibility risk.

• Provide lead work direction for student assistants and support staff assigned to assistive technology operations by assisting with recruitment, training, work assignments, scheduling, workflow prioritization, technical guidance, quality review, and ongoing mentoring, in order to ensure efficient operations, consistent service delivery, and high-quality technical support for assistive technology services

• Support the administration and continuous improvement of the University’s accessibility program by preparing compliance documentation, accessibility audit reports, program metrics, and planning materials; coordinating ATI Steering Committee activities; and maintaining program, purchasing, grant, and travel records.
• Support division and campus initiatives to meet reporting requirements, advance institutional accessibility goals, and ensure compliance with CSU Accessible Technology Initiative (ATI) objectives and regulatory standards.

• Perform other classification related duties as assigned by the management.

• Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis

• Thorough knowledge of accessibility standards, guidelines, and regulations
• Strong knowledge of assistive technologies
• Working knowledge of user-centered design and user testing, interaction design principles, and user testing methods
• Demonstrated knowledge of how assistive technology is used by persons with accessibility needs to access information electronically and/or through standard print.
• Proficiency in using accessibility evaluation tools and software
• Strong project planning and organizational skills to plan, organize, and manage multiple projects and initiatives
• Strong analytical skills to evaluate accessibility needs and concerns as well as accessibility policy compliance to develop sound conclusions and recommendations
• Strong communication and interpersonal skills to present information and ideas and advise managers, staff, and faculty regarding accessibility policies and procedures
• Ability to evaluate digital tools and applications for accessibility conformance
• Strong attention to detail and quality control
• Strong knowledge of accessibility, best practices and emerging assistive technologies

• Great customer service skills.
• Knowledge of ITIL processes.
• Proficiency in hardware and software technologies.
• Ability to pay attention to detail and meet deadlines and milestones.
• Patience and well-developed interpersonal skills.
• Professional accessibility certification, such as CPACC or a similar certification.
• Experience within the CSU system or a public higher education environment.
• Experience reviewing vendor accessibility documentation, such as VPATs.
• Experience supporting assistive technology labs or adaptive workstations.
• Working knowledge of the ADA, Sections 504 and 508, WCAG standards, Title II, and CSU accessibility policies.
• Experience evaluating and remediating digital documents, web content, and instructional materials for accessibility compliance.
• Knowledge of common assistive technologies, such as screen readers, magnification tools, and speech-to-text tools, and their deployment across operating systems.
• Ability to assess accessibility risks and collaborate with stakeholders to develop appropriate solutions or alternative access plans.
• Experience providing consultation and training to faculty, staff, and students.
• Ability to manage multiple priorities independently and provide lead work direction to student assistants or staff.
• Strong communication, analytical, and problem-solving skills 

• May provide lead work direction to student assistants and support staff

Work status: Full-time/Exempt/Probationary

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Aug 28 2026 Pacific Daylight Time
Applications close: Sep 11 2026 Pacific Daylight Time

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