Student Mentor/Academic Success & Undergraduate Advising (ASUA) - Student Assistant

Under direct supervision and under the lead work direction of the Program Coordinators, student assistants will focus on peer-to-peer support, helping undergraduate students, particularly first-year students, build the skills, knowledge, and confidence needed for academic success.

Under direct supervision of the Director, and under the lead work direction of the Program Coordinators, duties include but not limited to:

Mentor Training and Development
- Attend mandatory training sessions and development workshops to gain effective mentoring techniques.
- Collaborate with other mentors to share strategies and resources.
- Maintain appropriate documentation of student interactions and program participation as required.

Mentoring Assistance
Schedule and assist in conducting weekly one-on-one meetings with assigned Mentees to:
- Review assignments, deadlines, and time management strategies.
- Provide guidance on academic skills and resources.
- Set and monitor goals to ensure steady progress.

University Engagement:
- Introduce Mentees to campus resources, events, and organizations to foster community involvement.
- Create opportunities for networking with peers, faculty, and staff.

Academic Support and Accountability:
- Encourage high academic standards and celebrate milestones.
- Support Mentees in overcoming challenges and maintaining focus on their goals.

Career and Academic Pathway Guidance:
- Help Mentees connect course choices and degree requirements to career aspirations.
- Provide resources for exploring academic interests and long-term goals.

Cultural Awareness and Community Building:
- Facilitate discussions and activities that promote cultural awareness and identity development.
- Create a welcoming environment where students feel a sense of belonging.

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.

• Special Qualification: Admission or registration as a CSU student.

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

- One year undergraduate student experience at CSUSB.
- Assist in providing individualized mentoring to promote academic and personal growth.
- Assist in Facilitating workshops, study sessions, and other academic support activities.
- Promote inclusive and respect within the campus community.
- Enrolled undergraduate or graduate student with a minimum of a 2.75 GPA.
- Interpersonal and communication skills, with a passion for helping students succeed.
- Ability to collaborate effectively with faculty, staff, and peers.
- Demonstrate empathy, active listening, and cultural awareness.
- Reliable, organized, and capable of managing multiple responsibilities.
- Strong communication and interpersonal skills.
- Familiarity with campus resources and student support services.
- Ability to maintain professionalism, confidentiality, and appropriate boundaries.
- Demonstrated leadership, reliability, and commitment to supporting diverse student populations.

Work status: Part-Time, Temporary, Seasonal

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Reasonable Accommodation
We provide reasonable accommodation to applicants and employees with disabilities. Applicants with questions about access or requiring reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking
CSUSB is a smoke and tobacco-free campus.  See policy https://calstate.policystat.com/policy/6591951/latest/.

Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act.

Advertised: Jun 01 2026 Pacific Daylight Time
Applications close: Jun 02 2026 Pacific Daylight Time

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