Integrated Care Unit Director (Health Management Administrator) (Hybrid)

Introduction

\r\n\r\n\r\n\r\nCheck out this exciting opportunity to join our team as an�Integrated Care Unit Director and apply today!\r\nThe State of Connecticut, Department of Social Services (DSS)�has an anticipated vacancy for an Integrated Care Unit Director (Health Management Administrator) located in Hartford, CT.\r\n\r\n\r\nPOSITION HIGHLIGHTS\r\n\r\n\r\n\r\n LOCATION: Central Office 55 Farmington Avenue in Hartford, CT\r\n SHIFT: First shift, Full Time, Hybrid�\r\n SCHEDULE: Monday - Friday�\r\n\r\n\r\nWHAT WE CAN OFFER YOU�\r\n\r\n\r\n\r\n\r\n Visit our State Employee Benefits Overview page!\r\n Professional growth and development opportunities.\r\n A healthy work/life balance to all employees.\r\n The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.� Click here for more information.\r\n\r\nDISCOVER THE OPPORTUNITY TO\r\n\r\n\r\n Engage in a rewarding career\r\n Make a difference in the public sector\r\n Work together in a collaborative team environment\r\n\r\n\r\n\r\nMORE ABOUT US\r\nDSS delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 Connecticut cities and towns. We support the basic needs of children, families, older and other adults, including persons with disabilities. Services are delivered through 12 field offices, central administration, and online and phone access options.\r\n\r\n\r\nPlease note that DSS takes part in the E-Verify system, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.\r\n\r\n\r\nSTART WITH US. STAY WITH US. GROW WITH US.\r\n\r\n\r\n\r\n

Selection Plan

FOR ASSISTANCE IN APPLYING:�\r\nCheck out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.�\r\nBEFORE YOU APPLY:�\r\n\r\n Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. �\r\n Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.�\r\n Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.�\r\n Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.�\r\n Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. �Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.�\r\n Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.�\r\n\r\n\r\n Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.\r\n\r\nAFTER YOU APPLY:�\r\n\r\n Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).���\r\n Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!�\r\n Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.��\r\n The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.��\r\n Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.\r\n\r\nQUESTIONS? WE’RE HERE TO HELP:�\r\nDue to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Pamela Rochette at Pamela.Rochette@ct.gov.�\r\nJoin the State of Connecticut and take your next career step with confidence!\r\n

PURPOSE OF JOB CLASS (NATURE OF WORK)

DEPARTMENT OF SOCIAL SERVICES: this class is accountable for administering the health programs and operations or behavioral health programs for individuals served by department or individuals served by other departments under memoranda of agreement.\r\n

EXAMPLES OF DUTIES

\r\n Administers staff and operations of division and/or program;\r\n Develops, implements and evaluates division and/or program policies, goals and objectives;\r\n Designs and develops division and/or program activities;\r\n Oversees and monitors program implementation;\r\n Determines appropriate staffing levels;\r\n Designs and implements training programs and performance review standards for division and/or program staff;\r\n Assists with preparation of agency budget;\r\n Collects and disseminates data and other information to promote and manage healthcare quality and access;\r\n Maintains contacts with individuals within and outside of division who might impact policy or program activities;\r\n Represents department at meetings and conferences of officials, professionals and lay groups;\r\n Plans research activities including monitoring, evaluation and accountability procedures;\r\n Prepares and recommends proposals for securing grant funds;\r\n May assume responsibility of division in absence of Deputy Commissioner;\r\n Leads the recruitment and hiring of staff, including outreach, interview and selection;\r\n Performs related duties as required.\r\n\r\n

KNOWLEDGE, SKILL AND ABILITY

\r\n Considerable knowledge of\r\n \r\n and ability to apply management principles and practices;\r\n relevant state and federal laws, statutes and regulations;\r\n various public health systems and programs;\r\n one or more of the following programs: maternal and child health, children with disabilities, social work, oral health, nutrition, veterans health or human services, behavioral health or substance abuse;\r\n medical care for abused, neglected or individuals with intellectual disability and/or other underserved groups;\r\n \r\n \r\n Knowledge of public health education principles and practices;\r\n Considerable\r\n \r\n interpersonal skills;\r\n oral and written communication skills.\r\n \r\n \r\n\r\n

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

\r\nTwo (2) years of experience in a managerial capacity in a health care organization and/or division related to agency's service population.\r\n\r\n\r\nNOTE: Managerial capacity is defined as formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and/or monitoring a budget.\r\n\r\n\r\nDEPARTMENT OF CHILDREN AND FAMILIES: For state employees this experience is interpreted at the level of a Children and Families Program Director.\r\n\r\n

PREFERRED QUALIFICATIONS

\r\n Advanced degree preferred (Master’s or higher) in Public Health, Health Administration, Public Policy, Social Work, Business Administration, or a related field.\r\n Extensive Medicaid leadership experience, typically 8–10+ years, including oversight of complex healthcare delivery systems within a state Medicaid agency, or equivalent setting.\r\n Demonstrated experience leading multi-program portfolios, including medical, behavioral health, and support services such as NEMT, ideally in a Medicaid or publicly funded system.\r\n Strong knowledge of federal Medicaid regulations, CMS requirements, waivers (including Section 1115), and state plan authorities.\r\n Experience overseeing or coordinating administrative service organizations, or vendor/broker models, including contract negotiation, monitoring, and enforcement.\r\n Proven ability to lead cross-system integration efforts, particularly across physical health, behavioral health, and social support services to improve whole-person care.\r\n Demonstrated experience with program performance management, including the development and use of quality metrics, dashboards, and accountability frameworks across multiple service areas.\r\n Strong background in budget oversight, rate setting concepts, financial analysis, and cost containment strategies within Medicaid or similarly complex public programs.\r\n Experience managing and developing high-performing teams of program administrators and technical experts, including organizational alignment, coaching, and succession planning.\r\n Excellent executive leadership and communication skills, with demonstrated ability to brief senior leadership, legislators, federal partners (CMS), and external stakeholders on complex policy and operational issues.\r\n\r\n

SPECIAL REQUIREMENTS

\r\n Incumbents in this class who are physicians, dentists or psychologists must be eligible to obtain a license to practice in Connecticut and must obtain one within six months of employment and retain it during the course of employment.\r\n Incumbents in this class who are physicians may be required to be board certified in pediatrics, obstetrics/gynecology, internal medicine, family practice, child psychiatry, emergency medicine, preventive medicine or infectious disease practice.\r\n Incumbents in this class may be required to possess and maintain relevant registration(s) and/or certification(s).�\r\n Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.\r\n Incumbents in this class may be required to travel.\r\n\r\n

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER\r\nThe State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.\r\n

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.\r\n