Senior Business Analyst

• Contribute to impactful transformation projects and help drive positive change across the organisation.
• Two x Temporary full-time roles up to 30 June 2028, 35 hours per week
• Based in Parramatta with flexible working supported
• Salary relative to experience, and ranges from $ 133,348 to $ 146,945 + super & leave loading

As a Senior Business Analyst, you will support the delivery of projects within the Transformation, Data and Systems Program.

Working closely with business stakeholders, technical teams and external vendors, you will play a key role in discovery activities, facilitating workshops, gathering and documenting business requirements, and supporting business process improvements. Acting as the link between business and technical teams, you will ensure business needs are clearly understood and translated into fit-for-purpose solutions and project outcomes.

A key focus of this role will be supporting Salesforce-related initiatives and system transitions, while contributing to process improvement and transformation activities that enhance business operations and user experience. You will develop process maps, analyse business workflows and support the delivery of effective solutions that drive organisational outcomes.

You are an experienced Business Analyst with a strong ability to build relationships, engage stakeholders and work collaboratively across business and technical teams. You are a confident facilitator who enjoys understanding business challenges and translating complex requirements into practical solutions.

You will bring:

• Demonstrated experience supporting Salesforce implementations, enhancements or system transition projects.
• Strong stakeholder engagement and communication skills, with the ability to build trusted relationships and facilitate discussions across diverse stakeholder groups.
• Experience gathering, analysing and documenting business requirements and translating business needs into clear and actionable outcomes.
• Proven experience reviewing and improving business processes, including facilitating stakeholder workshops, developing As-Is and To-Be process maps, identifying inefficiencies, and implementing process improvements that support business and system changes.
• Experience analysing current-state processes and designing future-state workflows that improve efficiency and support organisational objectives.
• Strong workshop facilitation, problem-solving and analytical skills.
• Experience working on digital, data, systems or business transformation initiatives.
• Proficiency in business analysis and collaboration tools such as JIRA, Confluence or similar platforms, and experience working within Agile and/or structured project delivery environments.

• Tertiary qualifications and relevant professional certification such as quality or project management and/or relevant extensive experience in business analysis, project management and business improvement initiatives.
• Demonstrated capability in requirements elicitation, stakeholder engagement, process mapping and solution analysis.
• Knowledge, skills and experience in a related discipline such as finance, business or project management.
• Experience in areas such as process re-engineering, service improvement, quality management frameworks, and supporting digital or data initiatives will be highly regarded.
• Proficiency in the Microsoft Office suite.

For more information read the full Role Description: Senior Business Analyst

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) work to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy.

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations.

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry.

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment.

If you are excited by the information above, we look forward to receiving your application, including a copy of your resume (max 3 pages) and cover letter (max 2 pages) outlining your interest and suitability for the role.

Please also note, to be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.

Should you require further information about the role please contact hiring manager Adam Mcsorley, Manager Data & Information Management via adam.mcsorley@dcceew.nsw.gov.au

A recruitment pool will be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds.

• Our commitment to a diverse and inclusive workplace.
• How we encourage and support people with disability  
• Information and adjustments for individual needs for the recruitment process and the workplace.

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Nivya Shetty on 02 9585 6607or via nivya.shetty@dcceew.nsw.gov.au(please mention reference number 551700). 

If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.  

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Advertised: 17 Jul 2026 AUS Eastern Standard Time
Applications close: 02 Aug 2026 AUS Eastern Standard Time

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