Senior IT Operations Officer

Help shape the technology behind a city of the future.

• An exciting opportunity to support the technology services that keep the organisation connected, secure and ready to deliver one of Australia's most significant city-building projects.
• Temporary full -time opportunity until Sep 2028,
• NSW office location based in Bradfield
• Salary relative to experience, and ranges from $133,348 to $146,945 + super

Be part of one of Australia's most exciting city-building projects. As a Senior IT Operations Officer with the Bradfield Development Authority, you'll help maintain a secure, reliable and modern technology environment that supports the delivery of Bradfield City Centre and the growth of the Western Sydney Aerotropolis.

Working within BDA's Corporate Services team, you will provide specialist technical leadership across a diverse and evolving technology environment spanning infrastructure, applications, networks, end-user services, operational technology and integrated AV systems. A key aspect of the role is supporting the Advanced Manufacturing Readiness Facility (AMRF), ensuring the technology platforms and services that enable advanced manufacturing, research, innovation and industry collaboration remain secure, reliable and fit for purpose. You will play an important role in ensuring technology services are resilient and responsive to business needs while identifying opportunities to improve performance, strengthen cyber security and support business continuity. Working closely with internal stakeholders, technology partners and service providers, you will solve complex problems and deliver technology solutions that make a real difference across both corporate and advanced manufacturing environments.

This is an opportunity to bring your advanced manufacturing IT operations experience to a unique environment where technology, operational systems and innovation come together. You will have the opportunity to influence how technology services operate as BDA continues to grow and evolve, while contributing to a project that will have a lasting impact on the future of Western Sydney.

For more information about this position, read the full Role Description:  Senior IT Operations Officer BDA

• →Experience in advanced manufacturing IT operations or a similarly complex operational environment, with a strong understanding of how IT and operational technology (OT) work together to support business and operational outcomes.
• →Demonstrated experience supporting integrated IT, OT and AV environments, with the technical knowledge to manage infrastructure, networks, applications and end-user technology services.
• →Proven ability to lead the resolution of complex incidents, problems and technology issues, minimising disruption and maintaining reliable business operations.
• →Experience managing technology services and working with vendors and managed service providers to deliver agreed service levels, resolve issues and achieve quality outcomes.
• →Strong understanding of cyber security, technology risk and compliance, with the ability to identify risks and implement practical improvements that strengthen the security and resilience of technology environments.
• →A proactive and analytical approach to problem solving and continuous improvement, with the ability to assess complex issues, develop practical solutions and identify opportunities to improve technology services.
• →Strong communication and collaboration skills, with the ability to build trusted relationships, influence stakeholders, manage competing priorities and provide clear, customer-focused technical advice.

• Tertiary qualifications in IT systems or related disciplines.
• Relevant industry certification and/or demonstrated experience in technology operations, infrastructure, cyber security, networking, operational technology (OT), or end user support.

At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.

We are a high-performing organisation that proudly reflects the communities we serve. Our diversity strengthens our cultural capability and enables us to make a meaningful difference in the lives of people across NSW. As an inclusive and accessible workplace, we value your contribution, lived experience and cultural knowledge, and we want you to feel supported, connected and empowered to succeed. With flexible work arrangements, job share options, workplace adjustments and various employee affinity groups, we are here to help you thrive every day.

Shape your world in a place where you’re valued, included and heard. Apply now with your CV and cover letter. Applications close Thursday, 03 September 2026 at 11:55PM. Should you require further information about the role please contact Ali Darwiche, Associate Director, ICT Operations on Ali.Darwiche@bda.nsw.gov.au or 0484 618 952 .

A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Check out our Aboriginal applicants guide to assist with applying for the role or contact our Aboriginal Career pathways team for a yarn.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via talent.acquisition@dpie.nsw.gov.au or (02) 63637676​ - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.

Advertised: 21 Aug 2026 AUS Eastern Standard Time
Applications close: 03 Sep 2026 AUS Eastern Standard Time

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