Senior Records Officer

Working to protect the state’s environment and heritage. 

The Records & Information Management team supports the department's records management and information governance functions. Working closely with business areas, the team provides advice, systems support, training and governance to support effective lifecycle management and digital recordkeeping practices. 

Reporting to the Senior Manager, Records & Information Management, the Senior Records Officer supports the delivery of records management services across the department. You will provide advice and support on physical and digital records management, respond to stakeholder enquiries, support the administration of Electronic Document and Records Management (EDRM) systems, and contribute to compliance, training and continuous improvement initiatives. 

In this role, you will work closely with business stakeholders, help promote best-practice records management and support the effective management of records throughout their lifecycle. 

You are an experienced records management professional with strong stakeholder engagement skills and a commitment to delivering practical and customer-focused information management services. 

To be successful in this role, you will bring: 

• Experience in records and information management within a complex organisation. 
• Knowledge of records management principles, information governance and lifecycle management. 
• Experience providing advice and support on physical and digital records management practices. 
• Experience supporting or administering an Electronic Document and Records Management System (EDRMS). 
• Strong stakeholder engagement and relationship management skills. 
• Experience delivering training, guidance or awareness activities. 
• Strong analytical and problem-solving skills, with a focus on continuous improvement. 
• Working knowledge of the State Records Act and disposal authorities. 
• Strong written and verbal communication skills, with the ability to provide clear and practical advice. 

• Tertiary qualifications in information and records management or other relevant field and/or equivalent knowledge and experience in the records management industry. 

For more information read the full Role Description: Senior Records Officer

The Department of Climate Change, Energy, the Environment and Water (DCCEEW) work to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. 

DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. 

DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. 

We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. 

Should you require further information about the role please contact Sheryl Mapp, Senior Manager Records & Info via sheryl.mapp@dcceew.nsw.gov.au  

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. 

Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. 

If you require an adjustment for your application process, please contact our Talent Acquisition Team by emailing dcceew.ta@dpie.nsw.gov.au or contacting Nivya Shetty on 02 9585 6607or via nivya.shetty@dcceew.nsw.gov.au (please mention reference number 548979).

If you are an Aboriginal or Torres Strait Islander, use our Aboriginal applicants guide to assist with applying for roles or our Aboriginal Career pathways team at AEX@dcceew.nsw.gov.au for a yarn.

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