Business Insights Manager

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

The Business Insights Manager serves as a strategic partner focused on driving portfolio performance, program health, and execution of enterprise priorities. This role transforms complex business, operational, and program data into actionable insights that enable leaders to make informed decisions, prioritize investments, and achieve strategic objectives.

The position is responsible for developing executive-level reporting, performance dashboards, and framework that provides visibility into program execution, key performance indicators, risks, dependencies, and emerging opportunities. By identifying trends, surfacing insights, and recommending actions, this role helps ensure initiatives remain aligned to business strategy and deliver intended outcomes.

Partnering closely with Real Estate, Construction, Finance, and Executive Leadership teams, the Business Insights Manager facilitates portfolio reviews, drives cross-functional alignment, and supports decision-making through data-driven recommendations. The role also champions continuous improvement by leveraging automation, advanced analytics, and AI-enabled solutions to enhance reporting, streamline processes, and strengthen organizational effectiveness.

In addition, this position provides leadership and oversight for a team of Program Insights professionals. The successful candidate will be responsible for coaching, developing, and prioritizing team activities while fostering a collaborative, innovative, and high-performing environment.

Business Insights & Portfolio Strategy

·       Provide portfolio insights and performance analytics to ensure strategic objectives are being executed effectively across programs and initiatives.

·       Develop executive reporting, dashboards, and decision-support tools that translate complex data into actionable business recommendations.

·       Monitor program health, key performance indicators, risks, dependencies, and opportunities to drive successful outcomes.

·       Lead forecasting and planning processes that support prioritization, resource alignment, and execution of business strategies.

·       Evaluate portfolio performance and emerging trends to identify areas requiring leadership attention, corrective action, or strategic investment.

·       Partner with business leaders to align initiatives with enterprise priorities, improve execution, and maximize organizational impact.

·       Facilitate governance reviews and executive discussions, providing insights that influence leadership decisions and portfolio direction.

·       Drive continuous process improvement through automation, advanced analytics, and AI-enabled solutions that increase efficiency, enhance visibility, and strengthen decision-making.

·       Serve as a trusted strategic advisor across Finance, Real Estate, Construction, Facilities, Operations, and Program Management teams, fostering collaboration and accountability for results.

·       Business Insights & Analytics

·       Portfolio Health & Performance Management

·       Strategic Planning & Execution

·       Program & Portfolio Governance

·       Executive Reporting & Decision Support

·       Cross-Functional Leadership & Partnership

• →Process Improvement, Automation & AI Enablement

• Bachelor’s degree in business administration, Finance, Accounting, Economics, or related field.
  

• 5+ years of experience in construction planning, capital planning, portfolio management, or business analytics.
  

• Advanced Excel and financial modeling capabilities.
• SAP, Tririga, Ariba & Anaplan.
• Experience with Power BI, Tableau, or similar analytics tools.
• Strong forecasting, variance analysis, and reporting expertise.
• Ability to manage large data sets and convert information into actionable recommendations.
  

• Strategic thinker with strong business acumen.
• Excellent communication and presentation skills.
• Ability to influence leaders and stakeholders across the organization to drive strategic alignment, informed decision-making, and successful execution.
• Strong problem-solving and decision-making capabilities.
• Proven ability to manage competing priorities in a fast-paced environment.

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.