Manager - Care Program - Strategy and Operations - Vaccines

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

• →Support the execution, optimization, and long-term strategy of vaccine and preventive care programs across Oak Street Health.
• →Partner with field-based clinical teams and regional leaders to implement efficient workflows that improve immunization rates and patient outcomes.
• →Collaborate with cross-functional stakeholders including Nursing, Providers, Clinical Operations, Patient Safety, Population Health, and Epic teams to design and deploy scalable solutions.
• →Lead initiatives that improve bidirectional information exchange between Oak Street Health systems, Immunization Information Systems (IIS), national networks, and external healthcare partners.
• →Develop, launch, and evaluate pilot programs from concept through implementation, creating scalable operational models for successful interventions.
• →Apply strong project management methodologies to drive execution of complex, multi-stakeholder initiatives and technical implementations.
• →Establish and monitor key performance indicators related to vaccine administration, care gap closure, data integration quality, and clinical outcomes.
• →Support healthcare partnerships and vendors to enhance program effectiveness and improve population health outcomes.
• →Analyze clinical and operational data to identify opportunities, remove barriers, and recommend strategic improvements.
• →Communicate program performance, insights, risks, and recommendations to leadership and key stakeholders.

• 5+ years of experience in healthcare operations, population health, consulting, clinical strategy, healthcare technology, or a related field.
• Bachelor’s degree required.
• Demonstrated experience leading complex cross-functional projects from planning through execution.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience designing, implementing, and scaling operational or clinical programs.
• Exceptional stakeholder management skills with the ability to influence outcomes without direct authority.
• Experience supporting healthcare partnerships, vendor relationships, or external stakeholder engagement.
• Knowledge of healthcare interoperability, information exchange, clinical workflows, or healthcare technology solutions preferred.
• Experience with Epic and/or healthcare data systems preferred.
• Strong analytical and problem-solving skills with the ability to translate data into actionable operational strategies.
• Ability to thrive in fast-paced environments and navigate ambiguity with a proactive, solutions-oriented mindset.
• Excellent written, verbal, and presentation communication skills.
• Self-starter with a high degree of initiative, ownership, and follow-through.
• Commitment to company vision and mission.
• A flexible and positive attitude.
• High level of integrity and professionalism.
• U.S. work authorization.
• Someone who embodies being “Oaky”.

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.