Facilities Management Technician (Data Centre, Johor)

Job Title

Job Description

• Support facility operations across data centers by overseeing maintenance activities, coordinating change implementation, and providing onsite support during scheduled maintenance windows
• Review and validate technical documents such as MOPs, Risk Assessments, and SOPs, and help manage vendor change requests through the internal change management process
• Consolidate maintenance schedules, monitor change records, and support risk-based approvals and escalations, including preparation for CAB reviews
• Respond to facility incidents and alarms by verifying affected areas, coordinating with providers, and ensuring emergency procedures are activated where required
• Maintain accurate maintenance, change, and audit records, while providing regular operational updates on facility activities, support requests, and performance
• Provide after-hours support through an agreed on-call roster and assist with additional facility-related duties that support business continuity and operational efficiency

• 1–2 years of relevant onsite experience in data center operations, facilities support, or a similar environment, with the ability to complete a tailored training plan related to the role
• Working knowledge of data center infrastructure systems, including electrical, mechanical, HVAC, fire suppression, and monitoring systems
• Strong communication skills, with the ability to provide updates clearly, escalate issues promptly, and work effectively within structured maintenance and incident processes
• Familiarity with incident management, change management, and risk-based review of vendor maintenance activities in operational environments
• Strong problem-solving skills and the ability to respond with urgency during incidents, particularly in large-scale or mission-critical settings
• Exposure to capacity management, rack layout planning, space/power/cooling provisioning, or industry certifications such as CDCP would be an advantage