Rituals Ambassador - German/English

Do you enjoy the small things in life and like to create peace in this busy world? Are you creative, full of energy and customer friendliness? Become a Rituals Ambassador at Cygnific and help create a unique atmosphere for our Rituals customer care channels! Please keep on reading!

• You have at least a higher general secondary education or secondary vocational education degree.

• A competitive salary of € 2.754,21 gross per month based on 40 hours a week + irregularity and commuting allowances.

• A different and exciting product to work with.

• Additional training and the opportunity to continuously develop your skills.

• The possibility to work from home a few days a week.

• A remote work allowance of €2.40 per day.

• A travel allowance of €0.19 per km (up to 50 km one way) if you come by your own transport, or full reimbursement of public transport costs, using your NS Business Card.

• 25 vacation days based on a full-time employment contract.

• Social events such as an annual party, Cygnific BBQ, and every three months a Little-Friday XXL.
  
  

To help you, you’ll begin with 4-day training at Rituals HQ and the Cygnific office in Amsterdam or Enschede. You must be available full-time during this period. After your training you can always count on your colleagues for questions or help; our troubleshooters are also here for you!

Cygnific is a proud daughter company of KLM. And guess what? We have high ambitions ourselves as well. Our customer service heroes from more than 30 different countries are ready to create lasting impressions through teamwork and commitment. In 10+ different languages, they offer 24/7 service with a smile to passengers and customers from KLM, and various brands such as Rituals. We do this via email, telephone, live chat, social media and WhatsApp. Not only in the Netherlands, but our wings also spread to England, the Philippines, and Curaçao.

At Cygnific, you'll be part of an international team of cheerful, passionate and ambitious Cygnificans. We cultivate and nourish our culture and help colleagues and customers move forward. We value uniqueness and foster the trust and respect we have for each other. Cygnificans commit to getting any job done, but also like to have fun along the way.

Ready to start your best Rituals
Are you ready for customer service at the highest level? Apply using the button and we will contact you soon! In your motivation letter we would like to find out why the Rituals brand suits you and what motivates you to work with this brand. Please know that a writing test and interview will be part of the recruitment process.

Do you still have questions? If so, please contact one of our Recruiters, via recruitment.cygnific@Cygnific.com or by sending a WhatsApp message: +31 6 16448977

*Cygnific will never ask applicants to send documents via social media nor to make a payment of any kind for a job or internship. Applicants should be suspicious for such requests and offers. Please, escalate these requests to recruitment@cygnific.com