Senior Manager, IT

• Bring together IT across the company under a single function
• Establish clear ownership and accountability for IT across the company
• Reduce shadow IT and standardize tools and processes
• Decide how IT should scale (internal hires, MSPs, or a hybrid approach)
• Hire and manage IT staff as the company grows
• Define and own the company's IT roadmap

• Consolidate and manage our identity platform
• Implement and manage device management for both Mac and Windows environments
• Manage desktop, SaaS, and virtual apps (on Azure)
• Wrangle and organize vendors
• Improve onboarding, offboarding, and employee IT experience
• Ensure reliable IT support across remote and office environments

• Improve identity, access management, and endpoint security
• Implement practical security controls and policies
• Partner with engineering and leadership on security practices
• Prepare the company for SOC2

• ~10+ years of IT experience, 3 years management experience, ideally in a startup or high-growth company
• Absolute comfort in being both the designer and the doer. If you have any reservations about helping people add a printer while designing new onboarding and offboarding processes, and doing SOC 2 prep, totally understandable but this role isn't for you.
• Experience implementing identity platforms such as JumpCloud, Okta, Entra ID, or Google Workspace
• Azure experience beyond Entra ID, specifically in securing and deploying apps.
• Experience managing Mac and Windows fleets with MDM tools such as Jamf, Iru (Kandji), or Intune
• Expertise in deploying and managing SSO, MFA, SCIM provisioning, RBAC, and access lifecycle management
• Experience preparing a company for SOC2
• Experience managing SaaS systems, vendors, and reducing shadow IT
• Ability to automate workflows and integrations
• Demonstrated ability to bring order to fragmented, fast-moving environments by standardizing systems, documenting practices, and building durable IT infrastructure across multiple offices.

• Completed gap analysis for SOC2 readiness
• Chosen and implemented a unified identity platform across the company
• Completed documentation of IT onboarding and offboarding for remote, onsite, and hybrid employees
• Implemented automated SCIM provisioning
• Reduced shadow IT by auditing existing SaaS tools and establishing a clear approval and procurement process
• Established additional priorities defined with executive leadership.

Work Model: onsite initially, then ~3 days/week + as-needed, driven by both tax season and technical demands.

California salary range: $160k - $180k