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New

Professional Services Engineer

IsraelIsrael·Ra'ananaFull-timemid
OtherProfessional Services Engineer
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Quick Summary

Overview

At D-Fend Solutions, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts,

Technical Tools
OtherProfessional Services Engineer
At D-Fend Solutions, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts, including veterans of elite military intelligence technology units, is transforming the way organizations protect themselves from drone threats.

As the global leader in cyber-takeover counter-drone technology, we design and deliver advanced, software-defined solutions that empower our customers to detect, take control, and safely land unauthorized drones — with precision and reliability.

Every day, we push the boundaries of innovation to meet real-world security challenges across industries and environments. We’re proud of our cutting-edge technology, our global reach, and the impact we make in securing the skies.

We’re seeking passionate professionals who thrive in a fast-paced, creative, and collaborative environment — those who want to be part of the next generation of airspace security innovation.

Join D-Fend Solutions and help make the world a safer place.
Become a D-Fender! Work with the world’s leading cyber-takeover counter-drone technology provider and shape the future of safe airspace.

The position is a combined role of technical support engineer.

It requires high technical and personal skills enabling the employee to validate our product from the point of view of the customer and representing the customer in front of the company's various divisions.

The chosen employee will take an important role acting as a customer gatekeeper, validating the company outcomes, and becoming the customer technical trustee consultant. 

 

·         Act as post sale technical POC.

·         Responsible for on-site installation of software and hardware.

·         Communicating progress of activities with Project Manager and customer

·         Advise customers regarding the product's proper use and address specific user issues.

·         Troubleshooting both HW and SW related issues.

·         Act as service engineer to address tech cases via phone, web-based tools and email.

·         Responsible for project technical SOW document

 

  • Mandatory, very good level of English Speak, read, and write.
  • Testing, validation, and documentation capabilities
  • Comprehensiveness
  • Proven managing/working experience in technical customer support organizations.
  • Innovative thinker who is positive, proactive, and readily embraces change.
  • Ability to work independently and as part of a team.
  • Ability to prioritize workload to ensure successful completion of projects.
  • Ability to be on-call nights and weekends.
  • Ability to travel.
  • Understanding of multidisciplinary systems (SW & HW).
  • Networking & Telecommunications
  • Familiarity with protocols - HTTP/HTTPS, SSH, ICMP, TCP/UDP
  • Familiarity with Linux CLI OS
  • Familiarity of RF systems.
  •  

Location & Eligibility

Where is the job
Ra'anana, Israel
On-site at the office
Who can apply
IL

Listing Details

Posted
July 26, 2026
First seen
July 26, 2026
Last seen
July 27, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
60%
Scored at
July 26, 2026

Signal breakdown

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Professional Services Engineer