Professional Services Engineer
Quick Summary
At D-Fend Solutions, our people are our greatest strength — and technology is our passion. Our team of innovators and subject matter experts,
The position is a combined role of technical support engineer.
It requires high technical and personal skills enabling the employee to validate our product from the point of view of the customer and representing the customer in front of the company's various divisions.
The chosen employee will take an important role acting as a customer gatekeeper, validating the company outcomes, and becoming the customer technical trustee consultant.
· Act as post sale technical POC.
· Responsible for on-site installation of software and hardware.
· Communicating progress of activities with Project Manager and customer
· Advise customers regarding the product's proper use and address specific user issues.
· Troubleshooting both HW and SW related issues.
· Act as service engineer to address tech cases via phone, web-based tools and email.
· Responsible for project technical SOW document
- Mandatory, very good level of English Speak, read, and write.
- Testing, validation, and documentation capabilities
- Comprehensiveness
- Proven managing/working experience in technical customer support organizations.
- Innovative thinker who is positive, proactive, and readily embraces change.
- Ability to work independently and as part of a team.
- Ability to prioritize workload to ensure successful completion of projects.
- Ability to be on-call nights and weekends.
- Ability to travel.
- Understanding of multidisciplinary systems (SW & HW).
- Networking & Telecommunications
- Familiarity with protocols - HTTP/HTTPS, SSH, ICMP, TCP/UDP
- Familiarity with Linux CLI OS
- Familiarity of RF systems.
Location & Eligibility
Listing Details
- Posted
- July 26, 2026
- First seen
- July 26, 2026
- Last seen
- July 27, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 60%
- Scored at
- July 26, 2026
Signal breakdown
Please let D Fendsolutions know you found this job on Jobera.
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