People and Culture Assistant

• Conduct regular, scheduled follow-up meetings with each employee to support and maintain progress on their individual development plan, helping them stay on track toward their long-term goals.

• Use regular one-on-one follow-up meetings to understand each employee's "WHY" and connect them with resources and shadowing opportunities with senior technicians.

• Own and drive employee engagement initiatives, such as recognition and mentorship programs, fostering connections between team members to enhance collaboration and morale.

• Continuously refine onboarding processes, ensuring new hires are set up for success from day one.

• Maintain robust feedback mechanisms, such as regular surveys and development follow-up meetings, to track and improve engagement, development progress, and satisfaction levels.

• Support leadership capability building by helping identify and encourage future leaders within the company through ongoing development follow-up.

• Implement innovative tools and approaches to keep engagement initiatives fresh, relevant, and impactful.

• Partner with the VP of People and Culture and Leadership Team to align employee engagement and development follow-up with company-wide strategic goals, ensuring team success over individual silos.

• Lead by example, setting a high standard of professionalism and engagement in all interactions.

• Champion the engagement initiatives owned by this role, encouraging continuous improvement and innovation across the team.

• Build and nurture strong relationships with employees and leaders, ensuring open communication and alignment across all levels of the organization.

• Develop and track KPIs related to People and Culture, ensuring alignment with Darkhorse Tech’s strategic goals.

• Provide transparent reporting to the Leadership Team on the progress and impact of initiatives, using data to refine and improve strategies.

• Regularly analyze employee feedback, engagement data, and industry trends to inform decisions and keep Darkhorse Tech at the forefront of employee experience best practices.

• Provide ongoing administrative support to the VP of People and Culture and the broader People & Culture function, including but not limited to:

• General HR administrative tasks (e.g., daily attendance monitoring, maintaining employee files and records, preparing HR correspondence)

• Assist with interviewing, hiring, and onboarding process (e.g., reviewing resumes, candidate outreach, scheduling interviews with Managers)

• Assist with employee issues and inquiries

• Provide backup HR coverage when the VP of People and Culture is out of office

• Support general People & Culture projects and initiatives as assigned

Through a deep commitment to Culture & Team First, Excellence in Service, Growth Mindset, and Value Alignment, the People and Culture Assistant will help create an environment where employees thrive professionally and personally. By fostering a culture of growth, collaboration, and continuous improvement, and by providing dependable HR support, this role ensures that Darkhorse Tech remains an employer of choice in the IT industry.

• Bachelor's degree in human resources or business administration, or equivalent experience is preferred

• 1-2 years of experience with employee engagement, development, and/or HR administration

• Excellent verbal and written communication skills

• Excellent organizational and planning skills

• Active listening skills

• Knowledge or familiarity of IT is a plus