Quick Summary
Overview
Join the Dash In Team as a Front of House Guest Experience Supervisor Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is a Great Place to Work Certified™ company and recognized as one of Fortune’s Best Workplaces in…
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Join the Dash In Team as a Front of House Guest Experience Supervisor
Are you ready to be part of a team dedicated to making greatness happen? Dash In, a proud division of the Wills Group family, is a Great Place to Work Certified™ company and recognized as one of Fortune’s Best Workplaces in Retail™. We’re looking for a Guest Experience Supervisor to help lead our team and deliver exceptional service every day.
- Partner with the Guest Experience Manager and Store Manager to recruit, train, and develop a high-performing team of retail associates
- Oversee front-of-house operations, ensuring your team has the tools and support needed to deliver outstanding guest experiences
- Engage with guests proactively, addressing questions and resolving concerns quickly and professionally
- Support associates in meeting guest needs efficiently while maintaining a seamless, “no wait” experience
- Monitor customer flow and open additional registers as needed to ensure smooth service
- Uphold Dash In brand standards, including guest engagement, cleanliness, safety, and operational excellence
- Communicate effectively with leadership regarding inventory, ordering, and operational needs
- Execute additional responsibilities as assigned by store leadership
Requirements
~1 min read- Minimum of 1 year of supervisory or management experience in retail or customer service
- High School Diploma or GED required
- Strong multitasking and problem-solving skills in a fast-paced environment
- Comfortable using technology, including POS systems
- Passion for delivering exceptional guest experiences with strong interpersonal skills
- ServSafe Certification (preferred)
At Dash In, we’re committed to innovation, community, and creating an environment where our team members can thrive and grow.
What We Offer
~1 min read✓Paid Time Off: Vacation, sick leave, personal days, and paid holidays
✓Community Engagement: 2 paid volunteer days annually
✓Parental Leave: Paid leave to support growing families
✓Education & Development: Tuition reimbursement and professional development programs
✓Financial Well-being: 401(k) with employer match and financial planning resources
✓Healthcare: Competitive medical, dental, and vision plans, plus HSA options
✓Insurance Coverage: Life insurance, disability coverage, and pet insurance
✓Career Growth: Advancement opportunities across the Mid-Atlantic region
✓Employee Discounts: Savings on coffee, fountain beverages, fresh food, and car wash memberships
Location & Eligibility
Where is the job
Chantilly, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- April 15, 2026
- First seen
- May 7, 2026
- Last seen
- May 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 14%
- Scored at
- May 7, 2026
Signal breakdown
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External application · ~5 min on dashin's site
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