Senior Group Manager, Customer Marketing

We’re looking for a strategic and collaborative Senior Group Manager to lead a lean, high-impact Customer Marketing team at Datadog. In this role, you’ll mentor and manage a group of marketers while also driving programs that highlight customer success, elevate market reputation, and enable go-to-market teams with compelling customer stories. You’ll balance team leadership with program ownership and cross-functional execution, helping bring the voice of the customer to the center of our brand strategy.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role is based in New York or San Francisco.

• →Manage and mentor a lean, high-performing Customer Marketing team
• →Collaborate with Product Marketing, Sales, and Customer Success to identify reference opportunities and create customer-ready assets
• →Orchestrate end-to-end production of customer case studies, videos, and quotes—including budgeting, team resourcing, and coordination with partners such as Events Marketing, Corporate Communications, and Analyst Relations
• →Execute and report on always-on market reputation and peer review campaigns for platforms like Gartner Peer Insights and G2
• →Partner with geographic and market segment leaders to align budget and team resources with business objectives
• →Stand up and amplify internal communication channels and content promotion to increase use of assets and drive pipeline

• 10+ years of experience in customer marketing roles, with a proven track record of team management in high-growth technology environments; B2B software experience is a plus
• Bachelor’s degree or equivalent experience required; MBA is a plus
• Demonstrated success working cross-functionally to source, develop, and amplify customer stories across internal and external channels
• Skilled at leading customer-facing conversations and navigating legal, operational, and production processes
• Strong operational acumen with the ability to accelerate content creation, improve efficiency, and report on ROI
• Experienced in managing and growing small teams with broad scope and impact
• Deep understanding of customer marketing trends, best practices, and tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

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