Deal Desk Manager

The Deal Desk Manager will bring a wealth of experience to lead and optimize deal structures, providing guidance and recommendations to the Sales team. Responsibilities will encompass overseeing the entire internal deal process, fostering a collaborative approach, and ensuring effective support between multiple teams throughout the deal cycle.

Responsibilities include:

• Direct Management of Deal Desk resources
• Lead and manage quotes and pricing approvals.
• Ensure the seamless and efficient movement of deals through the sales process.
• Verify and validate accuracy of signed paperwork for booking (Order Documents, Purchase Orders…)
• Collaborate closely with the Sales team to guarantee accurate creation and tracking of opportunities in Salesforce.
• Work closely with internal stakeholders (e.g., VP Sales, Legal, Revenue Accounting, Finance, Product) to ensure deals comply with accounting requirements and internal processes.
• Act as the primary point of contact to coordinate, address, and resolve any tools or contracts-related issues.
• Serve as a trusted advisor to the sales team on complex deal-related matters.
• Ensure on time deal closure, specifically during focused Quarter end periods
• Drive strategic projects and initiatives focused on enhancing productivity and simplifying processes throughout the sales cycle.
• Partnering with Analytics teams to maintain and improve data quality in Sales systems (Salesforce, Ironclad etc…) and perform monthly reconciliation
• Contribute significantly to the efficient onboarding of new Account Executives (AEs) in a fast-paced environment.
• Proactively engage with relevant sales teams to early engage on complex and high-value deals.

Success Profile: 

• Proven managerial experience in Deal Desk operations, including proficient spreadsheet and systems management, particularly in Salesforce.
• Excellent communication skills, both written and verbal.
• Comfortable navigating ambiguity in a fast-paced business environment with an international focus.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Adaptability to frequent changes in products, policies, procedures, and team composition.
• Demonstrated ability to work independently, exhibit good judgment, and provide leadership in a fast-paced environment.
• Self-motivated with a commitment to continuous learning and improvement, Detail oriented
• Proven ability to lead and collaborate effectively with remote teams.