Health Information Specialist I

📍 Onsite | Hershey, PA | Front Desk Role
🕒 Schedule: Monday–Friday: 8:00 AM–4:30 PM

🚨 Priority: ASAP

We are seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

Responsibilities include, but are not limited to:

• →Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• →Provide phone support to patients, providers, and authorized requestors
• →Process Release of Information (ROI) requests accurately and timely
• →Fax, scan, and manage incoming and outgoing medical record requests
• →Burn medical images to CDs and share images electronically as required
• →Support client relationship management through professional communication
• →Assist with reporting and administrative duties such as data entry and email
• →Ensure compliance with HIPAA, privacy regulations, and facility policies

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

• High School Diploma or GED required