Manager, Financial Processes

We're responsible for delivering a merchant experience that's both compliant and seamless — one that keeps merchants satisfied and engaged, while finding smarter, more efficient ways to serve them at lower cost.

The role of the S&O team is to define how we operate on a day-to-day basis with our merchant partners such that we are easy to do business with and deliver a market-leading partner experience at an acceptable cost. As the Financial Processes Manager, you will lead medium/large sized initiatives: identifying opportunities to improve partner experience or reduce costs, and drive execution across markets. You will iterate to optimise relevant end-to-end processes and work with functions across the Merchant Org. to ensure individual steps are being followed, and lead the “go-to-market” with internal and external stakeholders for all changes and improvements that you make to improve the processes.

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Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.