Customer Support | Cruise Specialist

United States·HoustonRemotemid

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Overview

Job Title: Cruise Travel Specialist Location: Remote Overview We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea.

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Customer SupportOtherCustomer Support SpecialistSupport

Job Title: Cruise Travel Specialist

Location: Remote

Overview

We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary.

Recommend cruise lines, ships, and itineraries based on client preferences.

Coordinate pre- and post-cruise travel, including flights and hotel stays.

Book specialty dining, excursions, and onboard experiences.

Track promotions, upgrades, and loyalty program benefits.

Maintain expert-level knowledge of major cruise lines and destinations.

Prior experience booking or selling cruises (preferred).

Strong knowledge of ocean and river cruise options.

Ability to work independently and stay organized.

Excellent customer service and upselling skills.

Remote role with flexible scheduling.

Cruise-specific travel perks, FAM trips, Hotel & Resort discounts

Access to exclusive industry tools and support from a dedicated team.