Commercial Sales Representative (German Speaker)

Job summary

We are in the market for a Commercial Sales Representative with professional working proficiency in German to join our GTM team in Cape Town.
As Commercial Sales Representative (German Speaker) you will drive renewal strategy, proactively build relationships, deliver business outcomes, mitigate risk & churn, and deliver insights.

What you will do 

• Drive Renewal Strategy – Develop and execute retention strategies as part of the customer success plan for accounts
• Proactively Build Relationships – Build and maintain relationships with key decision-makers and Customers to influence adoption and customer success
• Supporting Customers - Guide Customers and customers to support channels available as part of the value DigiCert provides
• Delivering Business Outcomes – Define business outcomes and orchestrate a success plans inclusive of customer priorities, milestones, risks and metrics
• Mitigating Risk and Churn – Interpret and act on usage information focusing on “at risk” customers to mitigate churn and identify value optimization opportunities
• Enabling Customers and Customers – Demonstrate and educate Customers and customers on relevant functionality and content resulting in increased adoption
• Delivering Insights - Promote insights relevant to customers’ workflow and act as a voice of the customer internally, feeding back their experiences
• Territory: DACH countries

What you will have 

• 3+ years of experience managing full sales cycle (inside or field sales) in the software space (essential)
• Professional working proficiency in German & English (essential)
• Ability to effectively navigate objections and challenges toward a win-win outcome and renewal
• Experience in transactional sales; high velocity
• Excellent time management skills
• Strong ability to collaborate with internal operational and account management teams
• Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Strong presentation skills (both verbal & written) and interpersonal skills; ability to organize and execute a sales plan; ability to use
• A curious nature with a desire to learn and a competitive spirit
• Action-oriented mentality – loves to get things done!

Benefits 

• Competitive compensation and comprehensive benefits package  
• Generous paid time off, including holidays and additional leave options  
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs  
• Health and wellness support, including medical cover (where applicable), gym reimbursements, and mental well-being resources  
• Pension, life insurance, and income protection benefits (location dependent)  
• Employee Assistance Program with 24/7 confidential support for employees and their families  
• Education assistance and professional development opportunities  
• Access to LinkedIn Learning and continuous learning resources  
• Employee referral bonus program and additional company perks and discounts  
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues 
• Business travel insurance and global employee support programs 

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