Billing Supervisor

• Lead and manage departmental projects to ensure timely, accurate completion and delivery of results.

• Ensure invoicing is complete, accurate, and aligned to contract terms; identify and resolve billing discrepancies.

• Coordinate month-end activities to ensure timely and accurate close outcomes.

• Execute AR reporting and month-end close activities, including invoicing, reconciliations, journal entries, and status reporting.

• Research and resolve complex or escalated accounts; determine root cause of open receivables and execute appropriate rebilling and resolution actions

• Oversee the monthly AR close cycle and ensure all reporting and control activities are completed on schedule.

• Identify opportunities for process alignment and continuous improvement; recommend and support implementation of enhancements.

• Support billing initiatives, system/process changes, and operational improvements as required.

• Assist with ad hoc requests, including support for year-end audits and other compliance needs.

• Provide high-quality customer service to internal partners and external customers.

• Delegate work, assign/schedule tasks, and monitor progress to ensure deadlines and quality standards are met.

• Support employee development through coaching and training; establish team and individual goals.

• Manage direct reports as needed and support performance and development activities.

• Serve as backup for the Billing Manager and perform other duties as assigned.

• Bachelor’s degree in accounting, Finance, or a related field.

• 4+ years of experience in revenue accounting, accounts receivable, billing, and order-to-cash operations.

• Minimum 2 years in a senior/lead capacity (e.g., senior specialist, lead, or supervisor).

• Advanced proficiency in Microsoft Office (Excel, Outlook, Word) with strong comfort working with high-volume datasets.

• Experience preparing monthly AR analyses, reconciliations, and related reporting.

• Experience supporting month-end close activities in a fast-paced, deadline-driven environment.

• Experience with Yardi, Salesforce, and/or Oracle preferred.

• Strong verbal and written communication skills; able to resolve issues diplomatically with internal and external stakeholders.

• Proven ability to build effective cross-functional relationships and deliver strong customer service.

• Strong analytical and problem-solving skills, including root-cause analysis and process improvement.

• Demonstrated ability to manage projects, prioritize competing deadlines, and work independently with high attention to detail

• Proactive, collaborative, and organized with strong time management and follow-up discipline.

• Lead and manage departmental projects to ensure timely, accurate completion and delivery of results.

• Ensure invoicing is complete, accurate, and aligned to contract terms; identify and resolve billing discrepancies.

• Coordinate month-end activities to ensure timely and accurate close outcomes.

• Execute AR reporting and month-end close activities, including invoicing, reconciliations, journal entries, and status reporting.

• Research and resolve complex or escalated accounts; determine root cause of open receivables and execute appropriate rebilling and resolution actions

• Oversee the monthly AR close cycle and ensure all reporting and control activities are completed on schedule.

• Identify opportunities for process alignment and continuous improvement; recommend and support implementation of enhancements.

• Support billing initiatives, system/process changes, and operational improvements as required.

• Assist with ad hoc requests, including support for year-end audits and other compliance needs.

• Provide high-quality customer service to internal partners and external customers.

• Delegate work, assign/schedule tasks, and monitor progress to ensure deadlines and quality standards are met.

• Support employee development through coaching and training; establish team and individual goals.

• Manage direct reports as needed and support performance and development activities.

· Bachelor’s degree in accounting, Finance, or a related field.

· 4+ years of experience in revenue accounting, accounts receivable, billing, and order-to-cash operations.

· Minimum 2 years in a senior/lead capacity (e.g., senior specialist, lead, or supervisor).

· Advanced proficiency in Microsoft Office (Excel, Outlook, Word) with strong comfort working with high-volume datasets.

· Experience preparing monthly AR analyses, reconciliations, and related reporting.

· Experience supporting month-end close activities in a fast-paced, deadline-driven environment.

· Experience with Yardi, Salesforce, and/or Oracle preferred.

· Strong verbal and written communication skills; able to resolve issues diplomatically with internal and external stakeholders.

· Proven ability to build effective cross-functional relationships and deliver strong customer service.

· Strong analytical and problem-solving skills, including root-cause analysis and process improvement.

· Demonstrated ability to manage projects, prioritize competing deadlines, and work independently with high attention to detail.

· Proactive, collaborative, and organized with strong time management and follow-up discipline.