Senior Associate, Traffic Monitoring

Develop and maintain comprehensive master files of flow routings and data fields, acting as the single source of truth for how our traffic is structured across products, markets, and processors.

Monitor and report on financial flows, identifying deviations from compliance and regulatory guidelines, and escalating or coordinating remediation as needed.

Lead efforts to create automated solutions for controlling flows and data fields (e.g., rules, checks, dashboards), preventing non-compliant transactions and data quality issues at scale.

Support Product and IT teams in designing and implementing department-level and company-wide automations related to flow routing, data fields, monitoring, and reporting.

Identify misalignments between various information sources and real-life data; map and document root causes, quantify impact, and follow through on remediation plans.

Propose and implement effective solutions to rectify data misalignments and non-compliant flows, partnering with the right owners across the company.

Collaborate with key stakeholders in Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams, including multiple C-levels, to align on strategic initiatives, sources of truth, and remediation roadmaps.

Work closely with Compliance Account Managers and other governance functions to address and resolve compliance issues arising from traffic monitoring findings.

Translate complex financial flows and data structures into clear, concise, C-level-ready written documents and presentations (for example, memos, decks, dashboards summaries) that drive decisions.

Leverage data and AI tools (PowerPoint, Excel, Claude, ChatGPT, and other analytics tools) to quickly explore data, build analyses, prototype reports, and standardize recurring monitoring outputs.

Document processes, playbooks, and standards for flow routing, mandatory data fields, monitoring rules, and escalation paths, ensuring they are easy to understand and adopt across teams.

Contribute to continuous improvement of our traffic monitoring framework, suggesting enhancements to policies, controls, and metrics based on findings and trends.

Bachelor’s degree in Business, Finance, Economics, Engineering, Data Science, Law, or a related field; a Master’s degree is a plus but not mandatory.

5+ years of experience in financial services, payment processing, risk, compliance, treasury, operations, or a closely related data/analytics role (experience with complex financial or payment flows is strongly preferred).

Great analytical skills, with a proven ability to understand complex financial and payment flows, reconcile information across multiple systems, and condense insights into clear, C-level-ready written documents and presentations.

Distinctive stakeholder management skills, capable of having in-depth discussions with senior colleagues and C-levels across Operations, Regulatory, Treasury, Finance, Compliance, Product, and other teams; able to challenge constructively while maintaining strong relationships.

Great data and AI toolkit, including but not limited to PowerPoint, Excel, Claude, ChatGPT, and other analytics and visualization tools; comfortable prototyping analyses and automations using these tools.

Strong familiarity with payment flows, routing, data fields, and compliance/regulatory requirements in payments or financial services is a strong plus.

Excellent written and verbal communication skills in English, with the ability to tailor messages to both technical and non-technical senior audiences.

Demonstrated ability to work collaboratively in cross-functional teams, often across time zones and with tight deadlines, in a fast-paced and evolving environment.

High level of ownership, curiosity, and problem-solving mindset, with a bias toward structured thinking, documentation, and follow-through.