Manager, Sales Strategy & Planning- Commerce Platform

Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. It supports the sales specialist team that focuses on DoorDash Commerce Platform: our company’s hyper growth business unit that allows restaurants to enable ecommerce ordering fulfillment for their first-party experiences (i.e., website and in-store). The Platform product portfolio consists of Online Ordering, Tableside Order & Pay, CRM, Mobile Apps, and Websites — all designed to maximize sales for merchants while fitting seamlessly into their existing operations and Brand.

 As a Manager, Sales Strategy & Planning at DoorDash, you will lead high-impact initiatives that shape our sales vision and operationalize it at scale. This role blends sales planning (quotas, incentives, forecasting, compensation design) with broader strategy and operations leadership (pipeline rigor, GTM strategy, and long-term organizational planning).

You will serve as a strategic thought partner to Sales leadership while driving operational discipline across the organization. The ideal candidate will bring a blend of both strategy and execution – setting the sales vision to enable DoorDash to become a B2B SaaS powerhouse, while driving operational rigor to problem solve and enable our sales team’s success. You will own cross-functional programs end-to-end, ensuring alignment across Sales, Product, Finance, Analytics, and Sales Operations to achieve ambitious growth goals.

• Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures
• Lead annual and quarterly quota-setting processes, ensuring alignment with top line targets and product-level objectives.
• Drive forecasting excellence and pipeline rigor by building scalable models, dashboards, and performance management frameworks.
• Become the subject matter expert on sales data, sales incentives, while also gaining a comprehensive understanding of the sales process and drivers for each business unit we support
• Lead cross-functional initiatives to standardize, automate, and improve planning and reporting processes across the sales organization.
• Translate complex analyses into executive-ready insights and strategic recommendations.• Anticipate future organizational needs, planning for headcount allocation, territory  design, and structural evolution to support long-term growth.

• You are a high achieving leader with experience in sales strategy, sales planning, strategy & operations, consulting, analytics, or related fields.
• You have experience leading complex, cross-functional initiatives with measurable business impact.
• You are highly analytical and comfortable working with large datasets; strong proficiency in SQL, Excel, and Salesforce preferred.
• You have hands-on experience with quota setting, incentive design, compensation modeling, and forecasting.
• You operate effectively in multi-stakeholder environments across Sales, Product,Finance, and Analytics.
• You demonstrate strong ownership, prioritization, and decision-making skills in fast- paced environments.
• You are a compelling communicator who can influence senior stakeholders and align teams toward a common vision.
• You combine strategic thinking with operational execution—able to define direction and ensure disciplined follow-through.

You map complex operational workflows, diagnose data gaps, and architect AI-driven solutions end-to-end—from process discovery through prototype to production deployment. You build in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

• Experience supporting SMB or B2B SaaS sales organizations.
• Experience with sales incentive management tools (e.g., Anaplan).
• Experience designing territory models and headcount allocation strategies.
• Background in high-growth technology or platform environments.