Senior Associate, Sales Strategy & Operations, Commerce Platform

Our Account Development Strategy & Operations team is responsible for designing, building, and running a world-class sales organization to successfully grow our SMB restaurants through leading product solutions. 

As a Senior Associate, you will be at the forefront of DoorDash’s evolution from a marketplace to a premier technology partner. You will support the strategy and operational backbone for Digital Ordering, our flagship white-label solution that empowers merchants to host commission-free ordering on their own websites. Your work will directly enable local businesses to grow their digital brands and own their customer relationships using DoorDash’s world-class logistics and technology.

The ideal candidate is a builder who thrives in ambiguity but grounds their work in uncompromising operational rigor. You will be responsible for translating high-level company objectives into actionable quarterly sales goals. You will combine analytical rigor with operational discipline to audit sales funnels, support the buildout of new systems and processes, and leverage cutting-edge AI to maximize productivity. You will report to a Sales Strategy & Operations Manager, working at the intersection of Product, Sales, and Analytics to turn a research-backed vision into a highly disciplined, scaled revenue engine.

• Translate Strategy into Execution: You will execute on demanding quarterly sales targets, tracking progress against key growth drivers to maintain consistent and rapid expansion.
• Establish Operational Governance: You will help run the cadence of the business, including Weekly Business Reviews, ensuring every lead, opportunity, and deal is tracked with precision.
• Drive sales acceleration through rigor: You will improve the efficiency of our sales team by implementing tooling and systems updates, and optimizing the sales funnel through meticulous measurement and inspection for where we are succeeding or need improvement.
• Innovate with AI: You will explore and pilot the latest AI tools and technologies to drive step-function improvements in sales productivity and outreach effectiveness.

• You have 2+ years of experience in any of the following fields: sales/business planning, strategy & operations, business consulting, analytics
• You have a proven track record of driving cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• You have a bachelor’s degree or higher
• You’re an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; SQL and Excel experience is required. Salesforce experience is strongly preferred

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023.  We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.