Senior Manager, Sales Planning & Strategy

Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

As Senior Manager, Sales Planning and Strategy at DoorDash, you will play a pivotal role in executing against top company business objectives and help define our sales strategy and planning roadmap.

You will be responsible for leading a team of sales planners. Your team’s responsibilities will range from strategic (designing incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role will report into a Director of Revenue Strategy and Operations.

• Strategic Leadership: Lead a high-performing team of sales planners to own the development, implementation and administration of new and existing sales incentive structures for our SMB Sales team.
• Cross-Functional Collaboration: Work closely with cross-functional teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making.
• Data Analysis and Insights: Analyze large datasets to derive actionable insights, identify trends, and provide recommendations to improve sales performance and efficiency.
• Sales Performance Optimization: Collaborate with Sales leadership to develop and implement strategies to optimize sales performance including incentive redesigns and pilot testing.
• Forecasting and Reporting: Develop and maintain sales forecasting models, track key performance metrics, and prepare regular reports for executive leadership and Sales teams.
• Team Development: Lead and develop team members, fostering a culture of continuous learning and growth within the Sales Planning team.

• A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
• Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
• Excellent communication and presentation skills, with the ability to distill complex data into actionable insights.
• A demonstrated ability to lead and develop a high-performing team.
• Strong problem-solving skills and a strategic mindset.
• An ability to thrive in a fast-paced and dynamic environment.

• Entrepreneurial – You have a bias towards action, an ownership mentality and are able to thrive in a fast-paced, constantly changing work environment
• Naturally curious – You always look for ways to innovate and improve and want to share the vision and direction of the company
• Gritty – You roll up your sleeves and do whatever it takes to make things successful
• Relationship-builder – You can influence and motivate people at all levels across a variety of job functions
• Problem solver – You can independently translate high-level goals into actionable plans

• Proven experience in a leadership role within Sales Operations, Sales Planning or related field, preferably in the tech marketplace, logistics, or e-commerce industry.
• A bachelor's degree in Business, Economics, Statistics, or a related field. Advanced degree (e.g., MBA, MS) is a plus.
• Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast moving environment
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets. Proven user and explorer of AI tooling to drive efficiency and improved processes; SQL experience strongly preferred, along with Salesforce and Excel
• Expert communication and interpersonal skills
• Experience mapping complex operational workflows, diagnosing data gaps, and architecting AI-driven solutions end-to-end—from process discovery through prototype to production deployment. Experience building in AI tooling (e.g., Claude, ChatGPT, etc.) and ship real automation that eliminates manual work, closes visibility gaps, and accelerates decision-making across the business. You think in systems, not features. You treat every broken process as a build opportunity and every data gap as a use case waiting to be deployed. This is not an AI-curious role; this is an AI-native operating environment where you are expected to build, test, and iterate continuously.

• You have experience working with sales organizations
• You have experience with sales incentive design
• You have experience with Incentive Management tools (e.g., Anaplan, Xactly)

If you are a seasoned leader with a passion for driving business results and want to be part of a dynamic and growing organization, we encourage you to apply for the Senior Manager, Sales Planning and Strategy position at DoorDash.

Applications for this position are accepted on an ongoing basis.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.