Reservations Agent

As a Reservations Agent, you help shape each guest’s time at Sand Valley from the very beginning. You will plan and coordinate golf, lodging, dining, and other experiences, making sure every detail is clear, accurate, and set up to carry through once the guest arrives. This role sits at the center of the guest experience and connects directly to how each stay comes together.

High school diploma required; college degree preferred

Clear communication and a professional, approachable way of working with guests and teammates

Attention to detail, organization, and follow through

Ability to manage multiple priorities and stay focused during busy times

Comfort working through questions, solving problems, and making decisions

Familiarity with Microsoft Office, including Outlook, Word, and Excel

Willingness to learn reservation systems such as Agilysys and other resort tools

Comfort working with numbers and reservation details

A professional presence in how you communicate and represent the resort

Flexibility to work evenings and weekends as needed

Experience in hospitality, golf, or a reservations environment is helpful