Lead Technical Writer

DualEntry is building the OS for finance.

Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk.

In just 2 years we've raised $100M+ from Lightspeed, Khosla Ventures, Contrary and Google Ventures and earned the trust of customers from $5M ARR to publicly traded companies.

We hire outliers - people who have achieved difficult things, in their careers or beyond. You'll find leaders, colleagues who've competed at the highest levels of sport, performed on Broadway, trained with UFC champions and founded the country’s largest Python community.

• Write and edit documentation that helps accountants use and adopt DualEntry as their ERP to save time and create strategic business insights

• Write and edit documentation that helps developers integrate DualEntry into their tooling and projects, from first API call to production deployment

• Set the documentation standards and style guidelines that ensure consistency as content scales

• Create and contribute to our documentation toolchain, including our release notes and supporting documentation infrastructure process

• Review product features for accuracy and clarity, working with product managers and engineers to resolve issues

• Contribute to information architecture decisions - how content is organized, navigated and discovered

• Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively

• Build accounting workflows and support customers and the customer success team with with hands on guidance and training - we believe the best documentation comes from firsthand experience with the platform and real world customer experience

• Hardcore work ethic and high agency

• Experience writing technical documentation, with a portfolio that demonstrates your ability to explain technical concepts clearly

• Enough technical fluency to work through tutorials independently, use nascent ERP features, and identify errors - you don't need to be an engineer or an accountant, but you need to be technically curious and comfortable at the command line

• Experience with docs-as-code workflows: Git, Markdown, static site generators

• Familiarity with documentation automation - linting tools like Vale, CI/CD pipelines, GitHub Actions or scripting to improve workflows

• Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't

• The ability to give and receive editorial feedback constructively

• Experience or genuine interest in working with accountants - you'll be working with back office finance functions as a part of this job

• Experience with accounting, finance, ERPs, etc. is a plus but not required

• Significant equity ownership in one of the top AI companies in the world

• You’re joining early and will grow with DualEntry

• Your feedback shapes the product directly

• High-speed, high-trust environment with high expectations

• Andy, Head of Product - under his leadership the team increased the customer win rate by focusing on the SaaS vertical, shipped the first comprehensive ERP documentation website, focused in on quality as our number one feature, and much more. Andy kicked off DualEntry's Ctrl+AI series, helping accounting professionals learn about in-production AI-native workflows.

• Cheryl, CPA demoed the product to a skeptical prospect who said our RevRec beat several standalone tools, and built the AI process now used as our "Deal Bot."

• Charlotte, founding PM and ACA-qualified accountant the go-to on integrations, from CRM syncs to global bank connections.

• Justin, former Consulting CFO - helped build our accounting engine from scratch and just shipped AI Flux Analysis!