Founding AI Deployment Strategist, Post-Sales

We call them AI operators: the employees inside companies who build, deploy, and run AI agents for their teams, without waiting for someone to hand them a tool. Dust is the platform they choose to rewire how their company works.

With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast.

We're serving great customers like Datadog, 1Password, Cursor, Clay, and Persona, and aim to x5 our growth by the end of 2026.

Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50.

As an AI Deployment Strategist, you'll drive transformational AI adoption for Dust Enterprise customers. You’ll serve as a trusted product expert from first touch through scale, leading onboarding, training, and strategic enablement programs that translate business challenges into high-impact use cases with measurable outcomes.

As our first US-based AI Deployment Strategist, you’ll help shape a new product category from the ground up in a fast-paced environment where ownership and impact define success.

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• Partner with customers as a trusted advisor to define deployment goals aligned with business objectives

• Design and deliver persona-specific enablement sessions, from first-time users to executive stakeholders

• Identify and unlock high-impact use cases across customer organizations

• Monitor adoption metrics and proactively remove blockers to accelerate value realization

• Design scalable programs that connect customer goals with Dust’s product capabilities

• Create high-quality educational content, including guides, playbooks, and learning materials that enable customer self-sufficiency

• Build the foundation of Dust’s customer education platform from the ground up

• Partner closely with Sales and Customer Success to refine deployment and handoff processes

• Act as the voice of the customer, sharing insights that inform product development in a rapidly evolving GenAI landscape

• Help build and scale Dust’s US operations by establishing best practices and repeatable processes

• Proven impact in developing and deploying successful digital adoption and education strategies for Enterprise customers in a rapidly evolving tech landscape

• Experience owning at-scale product roll-outs for organizations of 1,000 employees and more

• Hands-on experience using AI products in a professional context

• Ability to absorb complex product knowledge and effectively communicate technical concepts to drive customer adoption and success.

• Our product constitution, a story about our mission

• Agents at work - Latent Space, podcast with our cofounder, Stanislas Polu, 2024

• LLMs reasoning and agentic capabilities over time - dotAI, podcast with our cofounder, Stanislas Polu, 2024