O2C / Accounts Receivable Lead (including credit control)

This role is accountable for cash collection across the UK business, ensuring timely conversion of billed revenue into cash and maintaining strong control over aged debt and cashflow. It has day‑to‑day ownership of the closed‑won‑to‑cash process, with clear responsibility for ensuring client wins translate into compliant billing and ultimately cash.

The role requires confidence to follow up overdue balances, challenge exceptions, and apply judgement pragmatically, while building constructive, collaborative relationships with client teams. In addition to operational delivery, the role plays a key part in embedding consistent ways of working, reinforcing policy requirements, and driving improvements in controls, efficiency, and automation.

The role includes line management responsibility and remains hands‑on where required, particularly during peak periods and month‑end.