Analyst, AR

Execute complete cash application across payment methods: EFT/ACH, lockbox, wire, checks, and credit cards; ensure timely and accurate posting and invoice matching. 

Review remittances, perform short-pay handling, apply credit memos, and reconcile unapplied/unidentified cash promptly. 

Manage customer deductions (validations, coding, offsets, and documentation) and coordinate resolutions with Collections and Deductions teams. 

Drive collections follow-ups: statement sharing, payment commitments, dispute logging, and escalation as needed. 

Maintain clean AR sub-ledger: clear unapplied cash, resolve exceptions, and support month-end close activities. 

Collaborate with the US team on payment issues, disputes, and customer queries; maintain SLA and accuracy targets. 

Prepare routine AR reports: aging, unapplied cash, deductions, and cash posting status. 

Support continuous improvement: refine processes, strengthen internal controls, and enhance data quality.

•    Bachelor’s degree in commerce/accounting/finance (or equivalent) required.
•    6+ years of AR experience with a primary focus on cash application; collections exposure is a plus.
•    Hands-on experience with customer deductions, credit memos, short pays, and write-offs.
•    Proficiency in processing payments via EFT/ACH, lockbox, and credit cards; strong remittance interpretation skills.
•    Working knowledge of ERP systems (SAPS4 HANA preferred); Excel proficiency (lookups, pivots) required; 
•    Strong communication skills with the ability to interact effectively with US stakeholders across time zones.
•    High attention to detail, ownership mindset, and professional presence.