Executive Director, Advancement Data Analytics

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  Lead the advancement data quality, analytics, strategy, and governance functions in support of fundraising, alumni engagement, and campaign goals.

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  Serve as a strategic advisor to senior leadership by providing insights related to fundraising performance, donor engagement, campaign progress, forecasting, and operational effectiveness.

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  Develop and implement a multi-year roadmap for advancement data management and analytics aligned with university priorities and business objectives.

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  Establish performance metrics, benchmarks, dashboards, and reporting frameworks to measure data health, operational effectiveness, and fundraising outcomes.

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  Identify opportunities to improve business processes, strengthen decision-making, and increase the division's ability to leverage data strategically.

• Develop and oversee a comprehensive data quality program focused on improving the accuracy, completeness, consistency, and reliability of advancement data.

• Establish standards, procedures, and controls that support continuous improvement and long-term data integrity.

• Oversee master data management processes, including record creation, maintenance, deduplication, cleansing, merging, and data governance activities.

• Manage constituent information updates and ensure accurate maintenance of alumni, donor, corporate, foundation, and other constituent records.

• Develop monitoring tools, scorecards, dashboards, and trend analyses to evaluate and improve data quality performance.

• Lead advancement data governance efforts in collaboration with university stakeholders and enterprise data governance initiatives.

• Establish and maintain standards for data stewardship, access, security, definitions, business rules, and appropriate data usage.

• Ensure data-related requirements are documented, communicated, and incorporated into operational planning and strategic initiatives.

• Collaborate with campus partners to address issues related to data sourcing, integration, storage, reporting, and accessibility.

• Promote shared accountability and stewardship of advancement data across the organization.

• Provide leadership and oversight for advancement records, reporting and analytics, gift processing, and related information management functions.

• Establish service standards, internal controls, quality assurance measures, and reconciliation processes that support operational excellence.

• Lead continuous improvement initiatives designed to streamline workflows, reduce manual effort, and improve efficiency and service delivery.

• Manage internal and external data flows, ensuring effective data exchange, processing, validation, and reporting.

• Foster a service-oriented culture that supports frontline fundraisers, alumni engagement professionals, and university partners.

• Partner with advancement leadership, fundraising teams, alumni engagement staff, Information Services, Institutional Reporting, and other stakeholders to advance data-driven decision-making.

• Support the development and implementation of data practices that enhance fundraising strategy, stewardship, campaign reporting, prospect development, and constituent engagement.

• Serve as a trusted resource on advancement data management, governance, reporting, and analytics.

• Build strong cross-functional relationships that promote collaboration, accountability, innovation, and continuous improvement.

• Ensure advancement data practices balance integrity, usability, compliance, and responsiveness to organizational needs.

• Bachelor's degree in Information Systems, Data Analytics, Business Analytics, Computer Science, Information Management, or a related field.

• Experience within higher education advancement, university fundraising, alumni relations, healthcare philanthropy, or large nonprofit organizations.

• Experience with advancement technology platforms and tools such as Kindful, EverTrue, GiveCampus, Ascend, or similar advancement and fundraising solutions.

• Experience supporting comprehensive fundraising campaigns, donor analytics, prospect development, stewardship reporting, or advancement performance measurement.

• Knowledge of enterprise data governance frameworks and institutional reporting environments

To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311729. Please attach all relevant materials to your application when you apply online. Complete submissions include: 

• Cover letter 

• Full CV 

• Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) 

• Eight to ten years of progressively responsible experience in advancement services, advancement operations, information management, data quality, data governance, fundraising analytics, or a related field, preferably within higher education, nonprofit, healthcare, or similarly complex organizations.

• Demonstrated experience leading data strategy, data quality initiatives, data governance programs, or records management functions.

• Experience managing staff and overseeing technical, operational, or data-focused workflows.

• Experience working with advancement CRM platforms, reporting tools, and constituent relationship management systems.

• Experience working with relational databases, reporting environments, and enterprise data structures.

• Experience managing multiple data sources, data integrations, third-party data providers, and cross-functional data processes.

• Experience with system implementations, upgrades, integrations, or major business process redesign initiatives.

• Strong knowledge of advancement services operations, fundraising data management, CASE reporting standards, gift compliance requirements, and advancement data governance principles.

• Ability to develop and implement data governance frameworks, quality standards, and performance metrics that support organizational goals.

• Strong analytical, problem-solving, and organizational skills with the ability to identify trends and develop actionable solutions.

• Ability to translate complex technical and data-related issues into practical business recommendations and operational improvements.

• Excellent written, verbal, and interpersonal communication skills, with the ability to effectively communicate with both technical and non-technical audiences.

• Demonstrated ability to build collaborative partnerships and work effectively across departments and stakeholder groups.

• Strong leadership skills with the ability to develop teams, manage priorities, and drive continuous improvement initiatives.

• Sound judgment, attention to detail, discretion, and the ability to manage confidential information appropriately.

• Strong commitment to customer service, accountability, innovation, and operational excellence.

• Ability to manage multiple priorities, meet deadlines, and adapt in a dynamic and fast-paced environment.