Product Education Manager

United StatesRemoteFull-Timemid

Education & TrainingEducation Manager

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Overview

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system,

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Education & TrainingEducation Manager

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

Entrata’s Product Education Manager (PEM) is who we rely on to onboard and provide continued education to our customers. The PEM plays a critical role in driving the adoption of our platform. As part of our Product Education team, this role requires the ability to improve the end user’s experience and create advocacy by delivering world-class training. We need enthusiastic and creative people who can transfer knowledge and motivate our customers to retain information with fun, highly engaging, and effective training.

*If you are located in Utah, this would be a hybrid role.

Define, create, and implement custom training programs for customers based on their specific needs.

Deliver instructor-led classroom training and virtual training to end-user customers, partners, and internal employees.

Establish oneself as an SME on all of Entrata’s products and services in order to transfer knowledge to customers.

Concisely convey technical content to a broad range of user profiles.

Create, coordinate, and deliver training for Entrata’s annual conferences live in front of 300+ people.

Operate independently to manage all aspects of curriculum development and training delivery.

Travel up to 50% of the time domestically with the possibility of international travel.

Meet rigorous deadlines and KPIs that lead to department excellence by being self-driven to reach goals.

Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns, and ideas by demonstrating high EQ.

2+ years of software or sales training experience

Excellent time management skills

Ability to travel up to 50% domestically with the possibility of international travel

Bachelor's Degree in Education, Business, Communications, or a related field

Experience in the multi-family industry

Understand and apply fundamental concepts of adult learning to all lessons and presentations; find fulfillment in teaching

Listing Details

Posted: May 23, 2025
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 51%
Scored at: April 24, 2026

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Entrata

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Entrata is a provider of SaaS-driven property management software for owners and property managers, offering a comprehensive platform for leasing, payments, accounting, and resident management.

Employees

3k+

Founded

2003

Domain

entrata.com

Jobs

View 25 jobs

View company profile

Salary

USD 55800–88100

per year