Head of Revenue Operations

As part of the Entyre Group, Pflegewegweiser is one of the fastest-growing health tech scale-ups in the Swiss market. We are based in Zurich, Berlin, and Boston, employ over 500 people, and are redefining outpatient care: tech-enabled, fast, effective, and truly human-centered.

We combine high-quality care with operational excellence, clear processes, and a modern, technology-driven organization.

We believe that everyone deserves to live a self-determined, dignified life at home, even when in need of care. Family caregivers provide incredible support every day and deserve professional backing, reliable structures, and genuine appreciation.

The Head of Revenue Operations is one of the most operationally critical seats at Pflegewegweiser. You will build and lead the revenue engine that sustains our ability to scale care — ensuring accuracy, compliance, visibility, and speed from claim creation through reimbursement and cash collection. You will own the full revenue cycle across Swiss market and architect the infrastructure behind it: workflows, reporting, controls, and team.

This is a hands-on leadership role: you’ll design and build scalable systems, but you’ll also be in the details — digging into denials, pressure-testing processes, and jumping in when reimbursement is at risk. You’ll partner closely with Finance and Operations.

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  Leverage your technical and analytical background to improve automation, data quality, and operational rigor across the revenue cycle.

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• Bachelor’s degree required (preferably in science, technology, mathematics, or engineering).

• Experience working with data, automation, and system optimization (e.g. dashboards, process automation, tooling) or in consulting

• Strong analytical and systems mindset — you can turn complexity into simple, repeatable processes.

• Comfort operating in a dynamic, fast-paced scale-up environment where priorities shift quickly and execution speed matters.

• High ownership mentality — you take responsibility for outcomes, not tasks.

• High professional rigor and accuracy with an obsession for data quality

• Natural leadership presence shaped by high-performance environments

• Ability to translate complexity into clarity and action

• Thrives in fast-paced, mission-oriented settings where speed matters

• Ownership mindset, strong stakeholder management, and operational discipline