Epm
Epm20d ago

Director of Mortgage Technology

RemoteRemoteFull-Timeexecutive
OtherTechnology
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Quick Summary

Overview

EPM is growing, and we are seeking a Director of Mortgage Technologry to join our team. You’ll be responsible for the strategic leadership, operational excellence,

Technical Tools
OtherTechnology
EPM  is growing, and we are seeking a Director of Mortgage Technologry to join our team. You’ll be responsible for the strategic leadership, operational excellence, and continuous evolution of the company’s mortgage technology ecosystem, with primary accountability for the ICE Mortgage Technology Encompass platform. The ideal candidate is a strategic, hands-on mortgage technology leader with deep Encompass expertise, strong cross-functional collaboration skills, and a proven track record of driving operational excellence. If this sounds like you, apply today! 
  • Serve as the system owner for ICE Mortgage Technology Encompass (LOS), including configuration, administration, integrations, and upgrades.
  • Define and execute the Encompass platform roadmap, aligned with business strategy, operational priorities, and regulatory requirements.
  • Lead evaluation, implementation, and ongoing optimization of Encompass features (e.g., workflows, custom fields, personas, plugins, SDK/API integrations).
  • Partner with ICE Mortgage Technology and third-party vendors to manage releases, defects, escalations, and enhancement requests.
  • Lead, mentor, and develop a Mortgage Technology team of 5–10 professionals (e.g., Encompass Admins, Developers, Analysts, Support Desk).
  • Establish clear accountability, performance expectations, and career development paths for the team.
  • Foster a culture of operational excellence, continuous improvement, and strong partnership with 
  • Ensure Encompass configurations and workflows comply with investor, agency, state, and federal regulatory requirements.
  • Partner with Compliance and Audit on findings, remediation plans, and ongoing controls.
  • Establish governance around configuration changes, user access, data integrity, and release management.
  • Oversee integrations between Encompass and third-party systems (e.g., POS, pricing engines, doc prep, eNote/eVault, servicing, QA, compliance tools).
  • Ensure data quality, reliability, and performance across systems throughout the loan lifecycle.
  • Evaluate and recommend new technologies that enhance borrower experience or operational efficiency.
  • Own platform reliability, performance, and incident response related to Encompass.
  • Define and track KPIs for system usage, productivity, defect rates, and delivery outcomes.
  • Drive standardization, documentation, and best practices across mortgage technology processes
  • 8+ years of mortgage technology or LOS experience, with deep hands-on Encompass expertise.
  • 3+ years of people leadership experience managing technical or functional mortgage technology teams.
  • Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Open to applicants worldwide
    Listed under
    Worldwide

    Listing Details

    Posted
    April 6, 2026
    First seen
    April 6, 2026
    Last seen
    April 27, 2026

    Posting Health

    Days active
    20
    Repost count
    0
    Trust Level
    37%
    Scored at
    April 27, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Epm
    Epm
    lever
    Employees
    5
    Founded
    2020
    View company profile
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    EpmDirector of Mortgage Technology