Associate Director, Commercial Credit, CMHC

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

 

The Associate Director, Commercial Credit is responsible for managing and supervising a group of underwriters (at different levels of seniority) and administrators to ensure that the department is providing optimum service, working efficiently and effectively as a team, adhering to established policies and underwriting standards, meeting compliance and control requirements, achieving service goals and assisting with the achievement of anticipated department annual financial objectives. The Associate Director, Commercial Credit is responsible for monitoring the commercial pipeline report, managing the credit flow, approving or recommending commercial mortgage facilities within assigned credit limits and leading and developing an effective team, ensuring that all critical functions meet the company’s lending and regulatory requirements.  Additional credit related and administrative duties are also required to support Senior Management and regulatory requirements.  The Associate Director is responsible for communicating and co-operating with external Business Partners, Lending Partners, Clients and Brokers as well as staff within the Credit & Risk Management group and other internal departments.  

• Review and analyze all commercial mortgage reviews and proposals (including originations, amendments and/or updates), together with supporting credit related documentation.  Attention must be made to ensure that compliance with the company’s established lending guidelines, procedures and regulatory requirements (including AML/ATF requirements) are followed with recommendations submitted for approval to management.  The incumbent is responsible to ensure all criteria has been satisfied on underwritten commercial mortgage reviews and outstanding documentation/conditions, if any, are being met in a timely manner. A majority of the reviews are comprised of complicated loans requiring higher levels of approval which include thinking out of the box (as there might not be established procedure addressing it), working on mitigants to safeguard the Banks’ interest and providing recommendations accordingly (35%).
• Lead their team by providing support, guidance and mentoring.  The incumbent will be the first point of contact for Senior Management and will be responsible for ensuring that their team adheres to company policy and guidelines as well as regulatory requirements.  The incumbent will also be the person responsible for resolving day to day department challenges, assess individual staff member training needs and ensure that they are met so that the individual is able to perform his/her job effectively (20%).
• Attend New Deal meetings where new loans are presented to the Credit team and will be required to opine on them. This will include heading up the meetings in lieu of the Director if required (20%).
• Responsible for time management of their work flow, as well as that of the department, in order to meet prescribed deadlines. The intention is to have a 24 hour turn around for a loan submitted for review (15%).
• Communicate with internal contacts (Senior Management, Underwriters, Administrators, and Commercial Funders) and external contacts (Lending Partners, Brokers and Clients) to ensure transactions are processed in a timely and efficient manner in order to deliver superior customer service (10%). 

• Have a minimum of 10 years’ mortgage experience with 5 years of management experience.
• Post-secondary education (diploma/degree), preferably in business or finance  
• Demonstrate leadership skills with the ability to set strong examples for subordinates
• Working knowledge of AML/ATF regulations and Corporate/Legal documentation (both direct and partner originated transactions) for commercial real estate in multiple jurisdictions across Canada
• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
• Proven ability to inspire a team to work toward a set of goals and objectives
• Highly developed verbal and written communication skills with the ability to communicate to Senior Management and Partners in a clear, concise and professional manner
• Sound technical knowledge of commercial real estate underwriting, financial statement analysis and factors affective the commercial mortgage market
• Effective analytical and problem solving skills
• Strong organizational and time management skills
• Ability to handle multiple competing priorities
• Proficient in MS Office