Workplace IT Support - 1st Line

Netherlands·Amsterdammid

OtherIt Support

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Quick Summary

Overview

About usOver the last 18 years, we have helped over a million satisfied customers move and manage their money.

Technical Tools

OtherIt Support

About the Role

~1 min read

The Workplace IT Support - 1st Line is responsible for providing first-level technical support to end users, ensuring issues and service requests are logged, triaged, and resolved efficiently. The role acts as the primary point of contact for IT-related issues and plays a critical role in maintaining business continuity and user satisfaction.

We believe that certain skills are essential in order to be successful in this role and these are detailed below. You may not have all the other skills we have outlined as desirable, we understand that and will still welcome your application. We will carry out individual interviews for shortlisted candidates and assess who is best suited for the role after we have discussed everything with you.

Responsibilities

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A competitive salary benchmarked against a peer group.
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25 days holiday per year + your birthday off.
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Cycle to Work Scheme.
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EAP - Telus Health.
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We operate a hybrid working arrangement where possible.
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Cost of commute to arrive to the office via public transport.

Equals strives to create a workplace where we can all be ourselves. We believe in inclusion, equality and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.