User Conference Event Assistant, Temporary

The annual Esri User Conference (UC) is the largest gathering of GIS professionals in the world! Join a multi-functional team with world-class leadership to support this exciting event. You will provide excellent customer experiences for registering attendees and sponsors. You will engage with professionals across the company to align and schedule the myriads of activities hosted at the event.

Daily tasks will include data processing, answering questions via phone and email working with both internal Esri and external customers. Specific job tasks will be assigned as needed and all Assistants will be cross trained on multiple functions in areas such as registration, exhibits, sponsorships, agenda and content scheduling, map and awards submissions, and food and beverage.

• →Process registrations and registration payments from attendees and sponsors
• →Receive and maintain submissions for the map gallery and presentations
• →Communicate with presenters, attendees, sponsors, and staff via phone and email to answer event-related questions
• →Organize and input data across various spreadsheets to track event activities, materials, and schedules
• →Update internal and external resources related to event
• →Assist team with other event-related tasks as needed

• 1+ years of experience working in events, or the hospitality industry
• Adhere to Esri’s in person event attendance requirements here
• Proficient with the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and comfortable with a variety of online systems
• Detail oriented to ensure accuracy for analysis and research of crucial data
• Professional demeanor and strong communication skills due to heavy phone work and customer service with our users and business partners
• Availability to work on weekends and travel as needed
• Ability to type 45 WPM
• Bachelor's degree in marketing, hospitality, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

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The pay range for this position takes into account education level and previous relevant work experience to include specialized skill sets. Students who meet minimum qualifications during their assignment may also qualify for 401(k) and profit share.

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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