People Operations Manager

• Own and continuously improve core People Operations programs, including onboarding, offboarding, performance management, internal mobility, and employee lifecycle management.
• Partner with our VP of People to support benefits administration, leaves of absence, and open enrollment.
• Ensure accurate, timely, and compliant execution across compensation, benefits, and employee records.

• Serve as a key owner of our HRIS and People systems (UKG, ADP, Zendesk and related tools).
• Maintain clean, reliable people data and workflows across systems.
• Support audits, identify gaps, and drive improvements across systems, policies, and processes.
  
  

• Ensure compliance with all employment laws and regulations, including EEO, ADA, FMLA, ERISA, DOL, Workers’ Compensation, and health & safety.
• Proactively identify compliance risks and partner with Legal, Payroll, and Finance to resolve them.

• Provide guidance and coaching to team members and leaders on policies, procedures, and people programs.
• Support managers with employee lifecycle questions, performance processes, and internal mobility.
  Build strong relationships across the organization and serve as a trusted People Ops partner.

• Work closely with Finance, Payroll, IT, and Retail Operations to ensure people processes are aligned, efficient, and scalable.

• 5+ years of experience in People Operations, HR Operations, or HR Analytics
• Strong hands-on experience with HRIS and People systems (UKG, ADP, Zendesk preferred)
• Experience supporting a retail or hourly (non-exempt), multi-location workforce.
• A people-first mindset paired with a strong operational backbone
• Excellent attention to detail, with a focus on accuracy, compliance, and clean data
• Ability to work independently while thriving in a collaborative, fast-moving environment
• Strong organizational, prioritization, and time-management skills
• High integrity and discretion when handling sensitive and confidential information
• A service-oriented mindset with the ability to support employees and leaders with empathy and clarity

Everlane is deeply committed to respecting and protecting your data privacy. For information on our privacy practices, please review our Privacy Policy.