Director of Vendor Compliance & Technical Operations

Fashion Nova is the world’s leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted styles to millions worldwide, Fashion Nova earned the title of the Top 5 Most-Searched Fashion Brand on Google in 2022, alongside Louis Vuitton and Nike. 

Founder & CEO Richard Saghian launched the brand in 2006, from a retail location in Los Angeles. After multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013, pioneering a disruptive social commerce model of affordable, on-trend, size-inclusive clothing online – powered by an innovative, social media-first marketing strategy. 

Today, Fashion Nova has amassed over 40 million social media followers, with annual sales of approximately $2 billion!

The brand’s name has been featured in chart-topping hit songs by Cardi B, Drake, 21 Savage, Saweetie, The Game, Tyga and Offset and its styles have been worn by many celebrities, artists and athletes including Meg The Stallion, Ice Spice, Chris Brown, Floyd Mayweather, Rick Ross, Kourtney Kardashian, and Kylie Jenner.

As the Director of Vendor Compliance, and Technical Operations, you will be the primary architect of our external supply chain integrity. You will oversee the end-to-end lifecycle of vendor performance—from rigorous quality control and regulatory compliance to fostering high-value, long-term partnerships. Your goal is to minimize risk, and maximize product quality.

• →Compliance & Risk Management: Oversee and enforce a comprehensive Vendor Code of Conduct. Ensure all partners meet global labor standards, environmental regulations, and safety protocols.
• →Quality Control (QC) Strategy: Establish standardized QC inspection protocols (including AQL levels). Lead an internal team or third-party agency to conduct factory audits and inline/final inspections.
• →Top Of Production (TOP): Oversee approval of TOP.  Ensure TOP samples move through delivery and approval phases with maximum efficiency and readiness for scale. Role potentially oversees operations of the sample and TOP library.
• →Relationship Management: Act as the lead liaison between the brand and global vendors. Manage internal relationships to bridge vendor performance and internal requirements across product availability and warehouse operations.  Move the needle from "transactional" to "strategic" partnerships to secure better lead times and priority capacity.
• →Performance Metrics (KPIs): Create and manage vendor scorecards to track on-time delivery, defect rates, and compliance adherence.
• →Conflict Resolution: Lead negotiations regarding chargebacks, quality failures, and delivery delays with a focus on fair but firm resolution.

• Experience: 10+ years in Global Sourcing, Supply Chain, or Quality Assurance, with at least 5 years in a leadership role in similar/related apparel industry. Experience managing vendor compliance within a high-velocity, fast-fashion environment where speed-to-market is a primary KPI
• Technical Expertise: Deep understanding of manufacturing processes, raw material testing, technical fits and international shipping requirements.
• Regulatory Knowledge: Familiarity with  children’s apparel regulatory testing, Prop 65, or industry-specific certifications.
• Communication: A "velvet glove" approach—strong enough to enforce strict standards, but diplomatic enough to maintain vital supplier relationships.

• Analytical Rigor: Ability to turn audit data into actionable. 
• Negotiation: Expert Level; able to navigate complex costs and quality disputes.
• Global Perspective: Experience working across different time zones, languages, and cultures