Customer Engineer (Pre-Sales)
Quick Summary
Own technical sales engagements from discovery through close Deliver tailored,
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
As a Customer Engineer at Federato, you’ll be a hands-on in helping insurance carriers and MGUs realize the full power of the Federato platform. You’ll partner with Sales to lead technical discovery, solution design, and demo delivery. You’ll also co-create the systems, tools, and content that drive our early CE motion.
Responsibilities
~2 min read- →6–10+ years in technical pre-sales, solutions engineering, or technical consulting
- →Hands-on experience in demos, architecture design, and enterprise sales support
- →Strong insurance domain knowledge (or curiosity to learn quickly)
- →Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
- →Ability to communicate technical value to both execs and practitioners
- →Coding competence in Javascript and SQL
- →Up to 30% Travel
Our base salary range for this role is $175,000 to $195,000, with on-target earnings (OTE) ranging from $245,000 to $275,000. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai
Location & Eligibility
Listing Details
- Posted
- July 28, 2026
- First seen
- July 29, 2026
- Last seen
- July 29, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 73%
- Scored at
- July 29, 2026
Signal breakdown
Federato is an AI-powered RiskOps platform for P&C and specialty insurance, designed to help underwriters optimize portfolios and make faster, more informed decisions.
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Customer Engineer (Pre-Sales) $175k–$195k