Flooring Installation Manager

Mn-Afton -mid

OtherManager

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Quick Summary

Key Responsibilities

Build and nurture lasting relationships to enhance customer satisfaction and retention. Sales Support: Provide assistance to the sales team, including possible ride-a-longs for complex quotes.

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OtherManager

Benefits:

Bonus based on performance
Competitive salary
Paid time off
Training & development

Role: Flooring Installation Manager
Office Location: 330 Mill Bay South Suite 1513, Afton MN 55001
Territory: The Greater Twin City area

Company Overview: Floor Coverings International is a locally owned and operated franchise delivering exceptional flooring solutions with a customer-first focus. We’re committed to outstanding service, quality craftsmanship, and making a positive impact in our community.

Position: Flooring Installation Manager: As the Production and Flooring Installation Manager, you’ll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge. Bonus opportunities are available based on performance.

Benefits And Perks:

Competitive Salary: $65,000-$75,000 - based on experience.
Bonus Opportunities
Paid Vacation and Holidays
Health Stipend to Assist with Insurance and Wellness Expenses
Company-Provided Computer
Paid Training and Ongoing Development
Full-Time Schedule: (M-F, some weekends if needed)

Qualifications
This role is perfect for a motivated individual ready to bring their installation expertise and leadership to a growing team!

Experience in flooring installation & production management
Strong communication skills (phone & in-person)
Established industry contacts preferred
Proficient in scheduling, planning, and workflow optimization
Tech-savvy (Salesforce, Excel, Outlook, etc.)
Problem-solver with proactive planning skills
Highly organized and detail-oriented
Confident decision-making abilities
Valid driver’s license and insurance

Key Responsibilities

Customer Relationship Management: Build and nurture lasting relationships to enhance customer satisfaction and retention.
Sales Support: Provide assistance to the sales team, including possible ride-a-longs for complex quotes.
Communication: Provide customers and installers with clear updates on project start dates and timelines.
Team Collaboration: Hold weekly meetings with sales staff to discuss new sales and ongoing projects.
Installer Recruitment and Vetting: Proactively seek out and evaluate installer talent.
Installer and Vendor Management: Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.
Conflict Management and Negotiation: Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.
Daily Production Coordination: Communicate daily with installers to provide updates on project timelines and address any immediate needs.
Problem Solving and Resolution in Construction: Address and resolve challenges during construction to keep projects on track.
Warehouse and Inventory Management: Organize and oversee product storage, ensuring efficient and orderly warehouse operations.
On-Site Quality Control: Conduct regular job site visits to verify that work meets company standards and customer expectations.
Product Management: Oversee product allocation and manage job costs efficiently.
Documentation: Take before-and-after photos for every project to ensure accountability and quality
Customer Satisfaction: Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Meet Paul– Franchise Owner
Paul is a dedicated owner with Floor Coverings International in the Minnesota area who takes immense pride in the business he’s built and the team he continues to grow. With over 25 years of experience in manufacturing and operations, Paul brings a strong foundation of leadership, efficiency, and customer-focused execution to everything he does.

After decades in the corporate world, Paul made the decision to start his own business to take control of his future—and just as importantly, to create a company where both customers and employees are treated the right way. That decision has shaped the culture of his business today: one rooted in respect, accountability, and delivering an exceptional experience.

Paul is passionate about building more than just a team—he’s building a business family. As his company grows, he is excited to bring on a Production Manager who shares his values and is eager to play a key role in that growth. He’s looking for someone who will take ownership, care deeply about customers, and help deliver the “wow factor” experience that sets his team apart.

A firm believer in recognizing and rewarding contribution, Paul is committed to sharing in the success of the business with those who help build it. For the right person, this is more than a job—it’s an opportunity to be part of something meaningful, collaborative, and built for long-term success.

Ready to Apply?
If you’re motivated, skilled in managing people and production, and excited to join a company known for integrity and customer care, apply today!