Front Office - Primary Care

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations.

 

In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor.

 

This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment.

 

- Greet patients and manage front desk operations with professionalism and warmth

 

- Handle patient check-in and check-out, ensuring accurate demographic and insurance information

 

- Verify insurance eligibility and support basic billing-related processes

 

- Schedule appointments and manage provider calendars efficiently

 

- Answer phones, respond to patient inquiries, and route messages appropriately

 

- Maintain accurate documentation within the electronic health record (Athena preferred)

 

- Communicate effectively with clinical staff to support smooth patient flow

 

- Manage administrative tasks including scanning, filing, and record maintenance

 

- Use practice systems and technology efficiently to support daily operations

 

- Contribute positively to a collaborative, respectful, and patient-focused office environment

 

- Previous front desk or medical office experience required

 

- Experience with insurance verification and basic billing processes

 

- EHR experience required

 

- Highly comfortable using computers and office technology

 

- Strong organizational skills and attention to detail

 

- Excellent communication and interpersonal skills

 

- Professional, dependable, and able to manage multiple tasks at once

 

- Team-oriented mindset with a strong focus on patient experience

 

- Immediate start in a well-established, busy medical practice

 

- Opportunity to play a key role in patient experience and daily clinic operations

 

- Supportive, team-oriented environment

 

- Consistent schedule in a stable practice setting

 

- Schedule:

Monday-Friday (full-time)

 

- Pay:

$12-$14/hour, based on experience