Warehouse Operator

Job Purpose

As a member of the Warehouse team, this person will collaborate with colleagues and volunteers to manage food donations and distribute food to member agencies, while maintaining a safe and efficient work environment. This position is responsible for executing day-to-day warehouse activities like receiving, inventory management, picking, and shipping along with assisting volunteers and donors.

Key Performance Areas

• Follow warehouse standard operating procedures (SOPs) and individual checklists including receiving, safe food handling, cold chain, food sortation, order picking, waste management, warehouse cleaning, and pest management 
  • Properly use inventory system, and track all shipping and receiving activities appropriately.
  • Weigh, Receive, and Inspect all inbounds (including incoming product donations and purchases).
  • Handle and store incoming products according to Health Canada’s food safety and handling regulations (including disposal or quarantine if necessary).
  • Pick agency orders in advance of shipping/pick up deadline, ensuring orders are stored properly until shipped.
  • Weigh all outgoing orders and ensure entry into the inventory system.
  • Work with driver(s) and driver assistant(s) to load and unload trucks.
  • Operate material handling equipment, such as forklifts, pallet jacks, and hand trucks, following proper procedures and safety measures.
  • Conduct routine maintenance checks on equipment and report any malfunctions or issues.
• Greet and assist food donors who come to the warehouse to drop off food donations.
• Monitor and lead the food sortation process to meet production quotas and ensure quality control, adherence to FBM policy on best before/expiry dates, safe food handling practices, and safe transfer and proper storage of product in designated areas in absence of Volunteer Team Lead.
• Ensure all areas of the warehouse are free of debris, hazards, and cleaned on a frequent basis. At the end of each day, return all equipment to designated areas and ensure proper recharging procedures.
• Report all unsafe situations, practices, and equipment to the Warehouse Supervisor and / or Team Lead.
• Perform other related duties as assigned.

Education and Experience

• 2+ years’ experience in a warehouse environment
• High school diploma or equivalent
• Familiarity with warehouse policies and practices such as safe food handling
• Forklift/Raymond Reach/Motorized pallet mover license/certifications desired
• Multiple languages an asset but not required

Skills, Competencies, and Qualities 

• Passion. A passion for mission-driven work and personal values aligned with those of Food Banks Mississauga. Concern for and interest in issues of poverty, food security, and/or social justice.
• Proactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited about work. Can-do attitude. Ability to work autonomously while being aware of the importance of accountability. Committed to exceeding standards and ongoing improvement.
• Communication. Speak, listen, and write English in a clear, confident, respectful, thorough, and timely manner using appropriate and effective communication tools and techniques.
• Relationship Building. Internal and external relationship-building skills. Build trust-based relationships, based upon mutual respect.
• Technical. Previous experience with RF scanner inventory systems. Ability to learn new systems quickly. Food Banks Mississauga is a cloud-based, paperless environment.
• Flexibility/Adaptability/Innovation. Flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and change. 
• Problem-Solving Skills. Assess situations for urgency and risks, and make clear, timely decisions that are in the best interests of Food Banks Mississauga.

Why Work for Us?

• Be proud of helping to relieve hunger in Mississauga by providing and promoting access to healthy and appropriate food.
• Join a fantastic culture where people laugh a lot, pitch in during those “all-hands-on-deck” times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Integrity First, Bold Mindset, Respect for All, and Collaborative Leadership.
• We value the contributions of our staff, so we have a professional workspace, up-to-date technology, and a lunchroom with all the tea or coffee you can drink.
• We offer great benefits including 3 weeks paid vacation starting in your first year, RRSP contribution matching, solid health insurance including an employee assistance program, and free parking.

Role Details

Relationships:

This position reports to the Warehouse Manager. Frequent interaction with volunteers, donors, and agencies.

Position Type:

Full-time, occasional evening and weekend work required  

Compensation: 

Starting salary of $52,000, plus: 

Comprehensive benefits plan for you and your dependents

Matched group RRSP (after 3 months’ employment) 

Environment:

This role is based at 4544 Eastgate Parkway, Mississauga ON

As part of its commitment to racial justice and reconciliation, Food Banks Mississauga encourages applications from those who identify as Black, Indigenous, People of Colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.