VP, Senior Community Manager

United States·PotomacFull Timesenior

MarketingSocial Media ManagerCommunity Manager

0 views0 saves0 applied

Apply Now

Quick Summary

Requirements Summary

Own and deliver deposit growth and business

Technical Tools

MarketingSocial Media ManagerCommunity Manager

COMPANY DESCRIPTION: Forbright is a nationwide full-service bank and commercial lender focused on helping to build a brighter future for our clients and the communities we serve. Forbright is committed to exceptional client service by providing seamless, innovative personal banking services to depositors and creative financing solutions to visionary middle market businesses and investors in healthcare, technology, financial services, real estate, and other industries.

COMPANY CULTURE: We are a dynamic, high energy, fun, and fast-paced organization that has an exciting growth trajectory, meaningful mission, and embedded responsible practices into our daily interactions. We offer our team members a culture of collaboration, inclusion, flexibility, recognition, and giving back. We look to hire individuals that are passionate about our mission, and who are motivated, customer and results-oriented, innovative, adaptable, and thoughtful.

COMPANY MISSION: We are a mission-driven institution. We operate a sound dynamic institution that is well capitalized, liquid, profitable and uses best practices to manage risk and assure compliance with laws and regulations. We use Forbright’s capital, capabilities, innovation, and expertise to help our clients succeed and contribute broadly to building a brighter future.

JOB SUMMARY: The VP, Senior Community Manager is responsible for multi-branch management and proactive business development, with equal accountability for branch and hub performance, operational and compliance excellence, people leadership, and driving both new deposit acquisition and deposit retention through community engagement, networking, and relationship-based business development, while consistently exemplifying exceptional customer service. This individual develops and manages high performing teams at multiple locations and delivers against defined business and deposit growth goals through a strong external presence and a balanced focus on branch execution and strategic revenue generation.

Provide day-to-day leadership and oversight for multiple branches or hub locations, ensuring consistent execution of service standards, policies, and procedures

Oversee and manage branch operations including account opening, account maintenance, transaction processing, audits, and operational controls

Lead, coach, and develop branch staff through hiring, onboarding, training, performance management, and employee relations

Resolve client escalations promptly and professionally, exercising sound judgment and accountability.

Foster a high‑performance, positive, team‑oriented culture with clear expectations, accountability, and recognition.

Maintain up-to-date knowledge of operational policies and procedures and ensure timely communication and adoption of updates across branch personnel

Ensure full compliance with all regulatory requirements, internal controls, audits, and risk management standards

Maintain strong organizational discipline across locations, including scheduling, coverage, documentation, and reporting

Provide hands-on support to branch staff with account opening, servicing, and core branch operations when needed and represent the Bank professionally with clients and community partners

Perform other duties as assigned

Own and deliver deposit growth and business development goals across assigned branches

Proactively build, manage, and expand relationships with local businesses, nonprofit organizations, professional networks, and community leaders

Serve as a visible ambassador of the Bank in the community through networking events, partnerships, and outreach activities

Generate new business deposits through outside sales efforts, referrals, and relationship-based prospecting

Partner closely with Treasury, Commercial, and Relationship Banking teams to identify opportunities and deepen client relationships

Track and report business development activity and results, ensuring consistent progress toward performance targets

Balance internal leadership responsibilities with a strong external, revenue-focused presence

Supervise assigned employees by organizing and monitoring work progress

Recruit, develop, and retain high-performing teams

Manage employee performance, coaching, corrective action, and employee relations matters

Ensure leadership presence across locations through planned rotation and coverage

Lead and model disciplined execution of both operational and business development priorities

Associate’s Degree required; Bachelor’s Degree preferred

Minimum of 8 years of branch banking experience required, including direct responsibility for operations and customer service

Minimum of 4 years of people management experience required, preferably leading large teams across multiple branch locations and/or remote environments